Manager, Office Services

Manager, Office Services
Toronto, Ontario

Business Hours: 8:30am – 5:30pm (flexible to change shift to meet business demands)

Business Summary

Brookfield Asset Management Inc. (“Brookfield”) is a global alternative asset manager with over $600 billion in assets under management. Brookfield has a history of more than 120-years’ owning and operating assets, with a focus on Real Estate, Renewable Power, Infrastructure and Private Equity. Brookfield offers a range of public and private investment products and services, which leverage their expertise and provide a distinct competitive advantage in the markets in which they operate. Brookfield is co-listed on the New York and Toronto Stock Exchanges under the symbols BAM and BAM.A, respectively, and on the NYSE Euronext under the symbol BAMA. For more information, please visit our web site at www.brookfield.com.

Position Summary

The Manager, Office Servicesis responsible for day-to-day operations of Brookfield’s Toronto Corporate office, including the oversight of the Office Services Assistants and Receptionist. The Manager is a team player who works closely with the Director, Office Services, as well as with both the Facilities and the Conference Services Supervisors to complete strategic and special projects. In addition, the Manager is responsible for all department supplier invoice review, reporting and office moves.

Responsibilities:

Team Management

• Train, mentor, collaborate and motivate a team of 2-3 Office Services members
• Review work of team members and provide constructive and meaningful feedback
• Lead, coach, develop and evaluate team members
• Ensure staffing levels in the key department areas during business hours

Administration

• Supervise daily office operations, resolving requests and issues as they arise
• Supervise daily maintenance and upkeep of office, including kitchenettes and meeting rooms
• Continuously review current processes to ensure efficient and seamless operations
• Ensure building maintenance work orders are completed in a timely fashion
• Vendor management and follow ups on outstanding issues/repairs
• Provide backup to support other team functions as required
• Oversee of inventory management of all supplies in the office
• Maintain the seating charts and floor plans

Vendor Management & invoicing review and validation

• Ensure vendor accounts remain in good standing, with invoices received and paid on a timely basis
• Code and validate departmental invoices to ensure correct budgetary accounting
• Review monthly budget reporting, tracking monthly accruals
• Assist with managing office contracts and agreements
• Review office expenses on an ongoing basis to ensure we are receiving the highest quality for the best price

Project Management

• Oversight of internal office moves and seating shifts
• Effective project management skills to delegate tasks, while following up on progress and ensuring that each project is completed to company satisfaction

Candidate Profile:

• 5-10 years’ experience in an Office Administration or support role
• Excellent verbal and written communication skills
• Strong business acumen and customer focus
• Ability to build strong and collaborative relationships
• Must be detail-oriented and possess excellent organizational skills
• Ability to work under pressure and meet tight deadlines
• Ability to work in a fast-paced, results-oriented and continually changing environment
• Identifies lessons learned and consistently applies them to subsequent, relevant tasks
• Demonstrates assertiveness, where appropriate, through respectful and clear communication tactics
• Collaborates with team members across functions to achieve deliverables
• Self-directs and works independently with minimal supervision
• Takes initiative beyond the established scope of responsibilities
• Applies innovative and creative idea generation
• Proven experience in managing staff, external vendors and contract staff in a team environment with customer and quality focus
• Proven budget oversight and cost savings expertise
• Joint Health Safety Committee and First Aid certification would be considered assets
• Proficiency in Microsoft Office Suite, CAD software and MS Dynamics 365
• Post-Secondary Education required

At Brookfield, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring. For more details, we encourage applicants to read Brookfield’s Applicant Data Protection and Privacy Notice, found on our website:

https://www.brookfield.com/applicant-data-protection-and-privacy-notice

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