Manager, IT Security Monitoring and Incident Management

Contenido de trabajo

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

At Intact, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can: shape the future of insurance, win as a team, and grow with us.

About The Role

The Manager, IT Security Monitoring and Incident Management is responsible for overseeing the IT security infrastructure, managing incident response, and conducting security investigations. He/she works as a technical leader and strategist while having the ability to be hands-on.

The Manager, IT Security Monitoring and Incident Management reports to the Director of Cyber Defense and manages a technical team of technical experts and consultants across multiple locations and time zones.

Main Responsibilities

• Provide 24/7 security monitoring support for all IT operations and infrastructure.
• Collaborate with internal teams to interpret, understand and communicate real business risks as they relate to technology risks.
• Implement new technologies by participating in the evaluation of tools, software and technology practices, and help implement controls to mitigate business risks.
• Manage the response to cybersecurity incidents and ensure that a well-defined, documented and tested action plan is in place in the event of a security incident.
• Maintain and update all security tools, technologies and processes.
• Provide timely and effective communications to key internal stakeholders.
  

Qualifications

• General to advanced knowledge in the following areas: computer networks, operational security platforms, information security principles, SOC, IAM, MFA, SIEM, ITSM, DLP, IPS, application development, technical writing, information risk, and international environment.
• Bachelor’s degree in Computer Technology, Information Security, an asset.
• Minimum of 3 years’ experience in team management
• A minimum of ten (10) years of relevant professional experience in information technology.
• A minimum of three (3) years of experience in information security.
• Knowledge of information security standards, regulations and legislation (NIST, COBIT5, ISO 27001), an asset.
• Recognized certification in information security (CISSP, GIAC or other), an asset.
• Analytical mind, pragmatic approach to IT security issues and problems.
• Strong leadership skills to facilitate collaboration within the team.
• Strong partner in all areas, internally and externally, to provide a secure solution.
• Ability to reduce stress in situations that are stressful to you and others.
• Positive attitude, initiative with strong analytical and interpersonal skills to lead work groups, negotiate and build consensus.
• Mentoring and coaching skills to develop the team within the company.
• Strong analytical, problem solving and troubleshooting skills.
• Ability to write and present material to communicate difficult concepts and gain consensus.
• Ability to work in a dynamic environment with multiple objectives.
• Highly motivated and self-directed, with attention to detail.
• Ability to prioritize and execute tasks in a high pressure environment.
• Ability to deal diplomatically and effectively at all levels of the organization.
• Ability to challenge the status quo.
• Customer focused approach.
  

Here are a few reasons why others have joined our team:

• An award-winning, inspiring workplace that supports its people and recognizes great work
• Stimulating, challenging projects and development opportunities to help you grow your skills and career
• A comprehensive financial rewards program that recognizes your success
• An extensive, flexible benefits package
• An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
• A $350 annual wellness account that promotes an active lifestyle
  

Flexible Work Arrangements

We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.

#hybrid

Closing Statement

We are an Equal Opportunity Employer

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

Referral Bonus

This role is eligible for employee referral bonus. #myReferrals3000

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