Learning Experience Designer

Who we are:

Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lūnaapéewak, and Attawandaron peoples, where Western University and Ivey Business School are located. We acknowledge that we are on lands connected with the London Township and Sombra Treaties of 1796 and the Dish with One Spoon Covenant Wampum. This land continues to be home to diverse Indigenous peoples, whom we recognize as contemporary stewards of the land and vital contributors of the community.

Ivey Business School (www.ivey.ca) at Western University (www.uwo.ca) is Canada’s leading provider of real-world, case-based business education. Drawing on extensive research and business experience, Ivey’s faculty provides the best classroom experience, equipping students with the knowledge, skills, and capabilities they need to confidently take on today’s leadership challenges and opportunities through Case-Method Learning. Ivey offers undergraduate and graduate degree programs, as well as Executive Education at campuses in London, Toronto, and Hong Kong.

Ivey Business School is actively recruiting for a dynamic Learning Experience Designer, Ivey EdTech Lab. At Ivey, the Ivey EdTech Lab specializes in enhancing the online and in-person classroom experience. Working with Ivey Faculty, Ivey EdTech Lab creates unparalleled experiences through a variety of technology and software programs. Under the direction of the John F. Wood Chair in Innovation in Business Learning, the EdTech Lab utilizes research from Ivey faculty and abroad to develop best practices and to ensure Ivey is providing the most up to date information when developing interactive course material.

Who you are:

As an integral member of the EdTech Lab team, you are a key individual and team contributor in creating and maintaining online and blended learning material and experiences at the Ivey Business School. You will have a proven track-record creating transformational learning experiences and innovative thinking about the future of management education.

You will work in collaboration with the EdTech Lab leadership, EdTech Lab team members, and internal and external collaborators to scope, plan, and execute educational technology solutions, standards, and projects for degree and non-degree programs. These projects will span many areas of the School and will require exceptional project management, stakeholder consultation, quality control, and communication planning to be successful.

Your primary objective is to apply instructional design theories and methods that will assist internal and external clients in deploying innovative programs including requirements gathering, scoping, testing, training, implementation, and post-delivery maintenance and support. Your aim is to provide forward-looking counsel to all Ivey stakeholders that allow them to translate pedagogical aims to leading-edge learning solutions. To achieve this, you will work with Ivey IT, Program and Faculty Services, Faculty Directors and Members, and Project Owners in a team-oriented manner. Non-degree projects will be identified and developed in close consultation with internal partners such as Ivey Publishing, Ivey Academy, Ivey Career Management, and Ivey Advancement.

You will also be responsible for establishing and maintaining EdTech’s reputation as a knowledge hub for teaching technology best practices. You also deliver value-added EdTech solutions that reflect the business objectives of the School.

What you’ll do:

Course/Content Creation, Maintenance and Review

• Working partnerships with SMEs (Subject Matter Experts) and other Ivey stakeholders to develop highly engaging learning experiences for both the conversion of existing content and the deployment of new content using appropriate learning management tools and technology while following learning design best practices.
• Ensure each new program or project is developed and deployed respecting the educational requirements, assigned deadlines, and resource constraints of the program or project.
• Develop a process for maintaining and migrating existing content.
• Plan and monitor quality assurance testing of all blended learning assets and experiences. This will include monitoring how frequently the course content is renewed.
• Assist with the development and delivery of learner surveys, focus groups, and advisory councils to understand learner needs across all programs/stakeholder groups.
• Create and lead the development of training/support documentation or session to assist with the delivery, deployment, and maintenance of courses.
• Develop feedback mechanisms to evaluate the success of a learning program or project, perform analysis of data generated from feedback and respond to the evolving needs of learners and SMEs based on data-driven insights.
• Ensure compliance of deliverables with all applicable standards, legislation and regulatory requirements, including Accessibility for Ontarians with Disabilities Act (AODA), WCAG, and applicable copyright and privacy legislation at a provincial and federal level of digital content.
• Lead or support special projects as required.

Project Planning and Consulting

• Manage a portfolio of assigned projects, take responsibility for prioritizing tasks, gathering resources, and identifying obstacles and potential solutions to ensure projects are completed with high quality and on time, while escalating solutions to the Associate Director.
• Determine a standard methodology and process for converting in-person learning experiences into highly engaging blended experiences, determining the optimal mix of in-person/online educational content for each experience.
• Work with faculty members to determine what constitutes high-quality content to satisfy curriculum-level learning outcomes.
• Engage with and support video production team and Ivey IT when building the components of online activities, implementing learning activities/tasks, determining the effectiveness of developed content, and leveraging LMS capabilities.

Innovation and Research

• Maintain active participation in external groups of which Ivey is a member, including attending conferences and meetings as necessary, and communicate back to EdTech Lab and relevant stakeholders.
• Research and experiment with innovative solutions and upcoming trends in learning design that would be relevant to Ivey’s strategic priorities in online or blended learning experiences, while also disseminating these approaches to the EdTech Lab and the broader Ivey community.

What you have:

Education and Experience:

• Bachelor’s or Master’s degree in business, education, instructional design, or a related field. The ideal candidate will have a Bachelor’s degree or have completed or be working towards a Master’s degree in business. Business acumen may alternatively be attained through employment.
• 2-5 years’ instructional design experience in creating, curating, and/or managing user-facing digital experiences, ideally in an educational context.
• 2-5 years’ comprehensive knowledge and experience building in learning management systems (LMS) required, ideally for an online or blended program.
• Experience in UI/UX, graphic design, and/or front-end design considered an asset.
• Experience working in a highly experiential learning environment considered an asset.

Skills and Abilities:

• Highly effective individual and team contributor; able to manage their own workflow, work with diverse stakeholder groups, make informed decisions, solve problems, and manage timelines with minimal supervision.
• Project manager and critical thinker capable of managing and prioritizing multiple projects simultaneously, assuming quality analysis/quality control and auditing responsibilities for own work.
• Detailed oriented individual who can offer thoughtful review of products and policies and express them in a clear manner; shows professional judgment in formulating and recommending solutions.
• Attentive and motivated individual with a proven ability to take a consultative approach to build strong collaborative relationships, influence key stakeholders, and gain consensus to meet the needs of the SME and the learner.
• Ability to take concepts from idea to execution through achieving successful client buy-in, effective communication, and project plan execution.
• Team player willing to actively contribute to all activities and events related to the success of learning initiatives and the Ivey EdTech Lab.
• Strong interpersonal and public communication skills, both written and oral, as reflected in the ability to interact in person and online.
• Strong analytical skills with experience conducting and presenting learner-first focus data analysis to support a business case.
• Proactive self-learner maintaining professional development to ensure currency with best practices and new innovations in learning design.
• Digital fluency and familiarity with common software terminology and paradigms would be an asset.

Location:

London, ON

Position Type

This is a full-time (35-hours/week) 3-year renewable contract with full benefits.

Benefits

Ivey Business School offers a comprehensive group benefits package that includes health, dental, an employee assistance program, and travel assistance. Ivey employees also have access to a Group RSP program with a generous employer contribution.

Hiring Range

Based on the salary band for this role, candidates can expect to be offered a starting salary in the range of $73,500 – $91,900. When determining salary, Ivey Business School considers the market, candidate experience, as well as internal equity. Once in the role, successful candidates will have the opportunity to progress through the range and beyond the hiring range of the band, through annual increases. The maximum salary for this band is approximately 20% higher than the top end of the hiring range.

Application

If you are excited about the opportunity to work for Canada’s most prestigious business school, working alongside the brightest staff, students, and globally recognized faculty, tell us why by submitting your resume and cover letter via the Ivey Careers page today.

Application will close March 29, 2022 at 11:59 pm

Covid-19

Effective September 7, 2021, all employees and visitors to campus are required to comply with Western’s COVID-19 Vaccination Policy.

Equity, Diversity, and Inclusion at Ivey

Ivey Business School is committed to Equity, Diversity, and Inclusion. Please explore Ivey’s EDI homepage for more information on Ivey’s commitment to EDI, to read about Ivey’s progress in the EDI Update, and to meet Ivey’s EDI Advisory Council members.

Additionally, Western University has recently committed $6 million in funding for EDI initiatives (https://news.westernu.ca/2021/06/western-invests-6-million-to-support-new-edi-initiatives/). Ivey has established an EDI Advisory Council and launched a series of initiatives to ensure that our faculty, staff and students are a diverse community, committed to long-term career development.

Ivey Business School invites applications from all qualified individuals. Ivey is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodation
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Please contact us at hr@ivey.ca to notify us of any needs related to completing the job application, and/or throughout the recruitment process.