Junior Logistics Operations Supervisor - Windsor

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Are you looking to make a career move from the Restaurant or Retail Industry? Do you have a background in transportation or logistics? We are actively seeking an Operations Supervisor to join our field operations team in Windsor, Ontario.

Through our National Diabetes Trust operations, we divert more than 48 million kilograms of clothing and household items from landfills. One hundred per cent of net proceeds directly supports Diabetes Canada and helps send more than 2,400 children and youth with Type 1 diabetes to Diabetes Canada’s D-Camps. Additionally, what we raise funds world-leading diabetes research, education and advocacy.

As an employee on the National Diabetes Trust team, you are part of our national coverage in 2,500 communities, with 28 operations and 100 trucks. Join a team that is making a difference raising money for life altering charitable programs, all while helping the environment.

About The Operations Supervisor Role

Reporting to the local Operations Manager, the Operations Supervisor assists in the successful management of the Operations, including the efficiency of day to day operations. The Operations Supervisor supports the Operations Manager to meet the National Diabetes Trust’s mission through various revenue generation methods, with a specific focus on Declutter®, the door-to-door, and donation box collection of used clothing and household items.

Watch the Operations Supervisor Testimonial here

Some Highlights Of The Operations Supervisor Role Include

• Supervise, coach, motivate, and performance manage drivers, in consultation with the Operations Manager and Human Resource Departments, always maintaining confidentiality
• Recruit and train drivers as directed by the Operations Manager
• Ensure required merchandise is delivered to all Value Village Stores as per the delivery schedule. Assist the Operations Manager to plan and implement innovative, effective methods to meet all contractual obligations
• Ensure required merchandise is delivered to all Value Village Stores as per the delivery schedule. Assist the Operations Manager to plan and implement innovative, effective methods to meet all contractual obligations
• Maintain attendance records and coordinate staffing schedules and follow up with Operations Manager
• Ensure payroll records are accurate and sent to the National Payroll Department on a timely basis
• Respond and resolve customer concerns, prepare invoices, internal transfers, reconcile billing summaries, accurately track inventory levels, monitor staff productivity, monitor, and update schedules for the servicing of drop boxes and work assignments, oversee the database, accurate completion of all statistical reports, oversee labor budget
• Coordination of drivers and trucks: monitor GPS, complete route audits, assist with route and/or truck problems, advise drivers of special pickups and cancellations, coordinate fleet maintenance and act as a liaison between the drivers, Value Village and Ryder personnel
• Ensure effective transition between shifts and supervise daily workflow.
• Collaborate with Operations Manager and Business Operations staff to develop a plan to achieve local goals and assists in the development of area-marketing strategies for Business Operations
• Support the Operations Manager to ensure the promotion of the Business Operations through the placement of drop boxes, attended stations, donation depots, media, targeted marketing initiative, special events, Car Heaven, Diabetes Recycle Ink etc.
• Additional duties as required ensuring the effective function of Operations
  

About You

The selected candidate for this Operations Supervisor role will meet the following minimum requirements:

• University Degree or College Diploma in Business or equivalent relevant experience
• 2+ years of experience in a multi-disciplinary environment with a scheduling component
• Must be able to drive a truck, as shown providing a valid license and a clean driver’s abstract
• Ability to provide direction, motivation, training, and support to staff members
• Must be able to lift up to 50 pounds
• Excellent organizational skills with great attention to detail
• Superior customer service skills
• Excellent communication skills including verbal, written and telephone
• Strong computer skills
• Proficient in Microsoft Office
• Knowledge of office equipment such as printers, photocopiers, fax machines, multi-line telephone systems etc.
• Able to work in a busy, multi tasked environment
• Knowledge of diabetes an asset
• Second language an asset
• Available to work weekends; schedule varies 7am-7pm.
  

COVID-19 considerations: We will provide all required safety PPE (masks and sanitizer, etc.)

How To Apply

• Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.
• NDT welcomes applications from all qualified candidates, including women, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.
• We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process.
• We thank all interested applicants; however, only those selected for an interview will be contacted.
  

INDNDTH

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