IT Systems and Network Administrator – M365/Azure

Apply NOW!

Who are we looking for?

A highly motivated, dynamic and dedicated professional to join our IT team in an IT Systems and Network Administrator – M365/Azure. The ideal candidate will be someone who is self-starter, takes initiatives, anticipates issues before they become a problem, identifies opportunities to improve focusing on results, and dedicated and passionate for high customer service experience.

The Company

Based in Toronto, Ontario, the International Language Academy of Canada (“ILAC”, or the “Company”) is one of the best-known English language schools in the world and the largest in Canada. For over 24 years, ILAC has offered international students a full learning experience that focuses on specialized English language programs, university pathway programs and private career college programs. ILAC is known for its exceptional customer service and exciting social events. Its campuses in Toronto and Vancouver feature modern interior design and a vibrant learning environment. Every year, ILAC welcomes thousands of students from over 100 countries, creating a dynamic and diverse student population at the school. ILAC has recently expanded its offerings to include IELTS test centres in Toronto and Vancouver as well as partnerships with Georgian College at its Toronto Campus and Red Deer College at its campus Vancouver.

Role Overview

As an IT Systems and Network Administrator you will ensure ILAC’s IT systems and Infrastructure are set up reliably and securely to meet the objectives of the business and provide best possible experience for users working in a hybrid setting.

You will use your leadership and technical knowledge to support:

1. Lead the optimal provisioning, design and deployment of Microsoft 365 software services and network infrastructure.

2. Ensure all services, applications and systems are designed with security, availability, and best industry practices in mind.

3. Be an and escalation point for IT systems issues and support users when necessary.

Key Responsibilities and capabilities:

In a pre-dominantly Microsoft 365 technology environment, configure and manage a diverse range of on-premises and cloud-based systems.
Manage Office 365 tenant accounts (Office 365 configuration, License provisioning, Applications assignment)
Expertly provision, configure and maintain Domain Controllers, Windows Servers, Active Directory, Office 365, SharePoint, etc.
Configure, deploy, and manage Intune and Autopilot.
Configure and deploy policies across devices and servers.
Configure and manage LAN and wireless network, printers etc.
Install, configure, and manage firewall and networking devices and other appliances.
Deploy and manage remote monitoring and management (RMM) tool.
Review and assess new systems and tools.
Manage identity and access to meet best security practices.
Ensure systems and applications are always secure and patched.
Set up backup systems and ensure all clients are backed up.
Manage and monitor End-Point Security Protection.
Monitor and analyze logs for performance
Act as an escalation point for the IT team.
Investigate technical incidences, identify root causes, and put effective solution in place.
Provide high-quality remediation plans for recurring issues.
Install and inventory hardware, software, and peripherals.
Collect, organize, and maintain technical knowledgebase for use by other team members and end users.
Ad-hoc tasks and projects as needed.
Leadership and initiative to identify opportunities to improve IT systems and networking infrastructure.
Continuously learn and enhance knowledge in the face of changing technology landscape.
Requirement and skills:

• Windows PC and Server products (Active Directory, Group Policy Management, Print Servers, DHCP, DNS and other Microsoft services).

• security provision and patching: Microsoft Defender, ATP, Microsoft Endpoint Configuration Manager/SCCM, Intune, AutoPilot, RMM tools etc.

• Windows AD, Azure AAD, MFA (User provisioning, managing group policy etc.)

• PowerShell scripting E.g., Automate tasks (on-board /off-board users)

Effective leadership skills
Strong analytical thinking, planning, prioritization, and execution skills
Strong written and verbal communication skills
Strong computer proficiency
Team player
Personal resilience
Flexible and adaptable
Attention to detail
Good time management & prioritization
HOW TO APPLY:

Email your application including your cover letter and resume;
Include your resume and a cover letter (tell us why you want to work with ILAC);
Please make sure the subject line of your email states IT Systems and Network Administrator – M365/Azure;
All candidates must be eligible to work full-time in Canada and available to start shortly.

We thank all candidates who are interested in applying for the position, kindly note, only shortlisted candidates will be contacted.

ILAC is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility to Ontarians with Disabilities Act. If contacted, please advise should you require accommodation during the hiring process

Job Types: Full-time, Permanent

COVID-19 considerations:
Remote interview process, personal protective equipment provided or required, temperature screenings, social distancing guidelines in place, virtual meetings, sanitizing, disinfecting, or cleaning procedures in place.