Hotel Coordinator

Contenido de trabajo

At EventConnect, we’ve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnect connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in-between.

EventConnect’s head office is located in downtown London, Ontario Our workspace is open, fun, and is filled with productive energy. We value teamwork, integrity, innovation, professionalism, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners’ and customers’ experience and service.

EventConnect Offers

• Competitive salary and benefits
• Casual but energetic work environment made for today’s workers
• Performance-driven culture
• Growth opportunities
• IT equipment provided
• A culture of teamwork, celebrations of success, social gatherings and goal-oriented work
  

About The Role

At EventConnect, our clients are the focus of our teams each and everyday. As aHotel Coordinator, you will have the opportunity to work alongside a Procurement Specialist to assist with securing the best hotels and rates for our events and train hotels on our platform in order to create value to both the hotels and to the athletes/families. EventConnect offers:

Responsibilities

• Build, send and follow up with hotel Request for Proposals
• Analyze and issue renewal contracts to hotels on behalf of Contract Specialists
• Communicate effectively to Contract Specialists on RFP/Contract strategies, Task prioritization in the backlog, and event inventory management
• Assist with phone, email and online chat communication with NSOs, CVBs and Hotel Sales Representatives
• Onboarding new hotels into network of EventConnect hotels
• Drafting & reviewing contracts
• Market research
• Looking for ways to improve current systems
• Loading of contract data into EventConnect software
• Event Validation (financials, quality checks)
• Training hotels on use of EventConnect software & hosting hotel dashboard webinars
• Maintenance of events for adequate available inventory
• Ensuring Hotel compliance prior to team travel (reporting oversells & working with hotel + contract specialists on resolutions)
• Comp rooms management and compliance
• Other administrative duties as needed
  

Qualifications

• Ability to multitask and be agile in a fast-paced environment
• Knowledge of the hotel industry and brand standards
• Intimate knowledge of contracts and ability to contract
• Ability to calculate revenue minimums and understand revenue targets
• Accepts and welcomes new challenges
• Accountable for being a team member and contributing to goals
• Friendly, professional, and confident nature both on the phone and through email communications
• Strong problem-solving skills and ability to collaborate with others
• Organized approach to completing your work to ensure clients and hotel relationships are strengthened
• A University or College graduate
• A minimum of 2-year hotel experience