Financial Services Representative

• Produce additional revenue for dealership by selling finance and insurance programs and other business office related products (e.g. extended warranties, financing and credit life / accident and health insurance plans, protection packages, etc.) to new and used vehicle customers.

• Interview clients for credit applications and inform them of their options.

• Manage all rate quotations, insurance fees and financing.

• Forward documents to obtain approval on financing to the appropriate lending source.

• Educate salespeople in effective practices and procedures related to F&I solutions.

• Work with sales management to maximize profits on every sale.

• Communicate pertinent information to sales consultants / managers as needed.

• Prepare appropriate legal documentation, delivery and submission paperwork.

• Track monthly reports on financial penetration and share with Dealer.

• Verify all documents for correct titles, taxes and lien information.

• Handle and respond to post-delivery customer inquiries such as warranty and loan payouts.

• Ensure all paperwork is accurate, completed in a timely manner and all necessary supporting documentation is obtained.

• Complete required training & job knowledge within allotted times, attend F & I seminars; keep up to date with current programs & fulfill all licensing requirements.

• Enhance the dealership’s reputation by providing excellent customer service.

• Attend all department meetings.

• Follow all company and manufacturer policies, directives and procedures and abide by governmental & VSA licensing rules.

• Perform any other duties as required.

• MDC / VSA (Vehicle Sales Authority of British Columbia) licensed

• A minimum of 2 years current Finance / Business Office experience

• Dynamic self starter, detail focused, extremely well organized with excellent time management skills

• Desire to work in a structured environment with defined processes

• A strong desire and ability to out perform goals and objectives

• Personable, courteous and outgoing nature along with strong work ethic

• Exceptional customer service and satisfaction characteristics

• Strong financial skills

• Solid command of the English language and strong communication skill – a second language beneficial

• Good computer and typing skills

• Broad understanding of automotive terminology

Advantages of the Dilawri Lifestyle:

• First hand mentoring from auto industry leaders
• Innovative, exciting work environment
• Employee discounts on vehicle purchases and leases
• Employee discounts on service and parts
• Career growth opportunities
• Competitive compensation
• Generous benefit package
• Exclusive Dilawri offers
• A true Family culture

Dilawri Group of Companies is Canada’s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia and Washington D.C. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!