Customer Service Associate

Contenido de trabajo

Compensation

Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You’ll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today.

$50,000 - $70,000 yearly

Responsibilities

• Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
• Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies
• Make accurate modifications to consumer policies depending on the information supplied
• Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved
• Confirm client insurance coverage and provide evidence of insurance papers to policyholders

Qualifications

• Basic knowledge of insurance policy procedures and schedules is preferred
• You must have previous customer service experience for this position
• High school diploma or GED equivalent needed
• Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents
• Must possess exemplary interpersonal skills, communication skills, and active listening skills

About Company

AO National has been experiencing double-digit growth for 12 consecutive years and maintained a competitive edge in the industry through the right products, and an accommodating service approach. When you invest in PEOPLE you never lose!

Our approach is what has led us to be ranked as a top workplace, top office culture, and put on the Forbes list as the 24th happiest company to work for.

Partners will Receive

• Great income
• Bonuses
• Residual Income
• Commission rates
• Trip Incentives
• Full Benefits