Coordinator - Bilingual Credit and Collections Coordinator

Trader Corporation

Ver: 180

Día de actualización: 29-05-2024

Ubicación: Montreal Québec

Categoría: Marketing / PR

Industria: Media Communication

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Contenido de trabajo

Are you ready to join autoTRADER and help us create bar-raising digital experiences for our clients and customers? Do you have an entrepreneurial spirit and enjoy a flexible work arrangement? As we continue to leverage trending technologies to drive customer-centric innovations, we also provide a Company Culture unlike any other. We are all about Collaboration, Growth and Fun.


Trader Corporation is the team behind Canada’s leading automotive marketplace, autoTRADER.ca, as well as a world class digital advertising business. We are a technology driven company that creates compelling solutions for our users and dealer customers. We are expanding our team and need are looking for an experienced Bilingual Credit and Collections Coordinatorto join our team.

Role Summary

Manage a portfolio of assigned account in which revenue is at risk of being lost because of the outstanding balances owed. In the event a suitable arrangement can not be found to trader’s satisfaction then they must signify to these customers that we will no longer publish them, understanding the repercussion that this will have on an advertiser’s revenue and their ability to pay us. Coordinator may be required to do customer visits from time to time.


What you’ll do…

  • Contacting customers to collect outstanding receivables, identify outstanding situations and follow up on these customers until resolution is obtained.
  • Work with the different internal departments to held settled outstanding situations (i.e. such as sales, operations or internet for outstanding claims.)
  • Signify customer that are about to be denied future advertising and take the necessary steps once all attempts have been made to recover or receivable.
  • Do account reconciliations and provide on going billing information to customers
  • Prepare weekly report and analysis (such as DNS, allowance for bad debt, etc….)

What you bring to the table…

  • High school diploma (R); college/technical school diploma
  • 2 year’s collections experience in a commercial environment
  • Intermediate PC skills (Microsoft Office: Excel, Word, Outlook)
  • Accounting system experience (R), experience with Great Plains
  • Strong Organizational & Time Management skills: working under deadlines and responding to multiple demands
  • Strong Communication skills (written & verbal) in both French and English
  • Perseverance: ability to work under pressure
  • Effective Team Player
  • Customer Focus

What’s in it for you…

  • An environment built to help you be your creative best
  • Competitive employee benefits program (medical, dental, vision and extended health care)
  • Paid time off
  • Professional Development dollars
  • Retirement benefits
  • Company Incentive plans
  • Flexible work environment
  • Team-building and Employee Appreciation events
  • Employee and Family Assistance and Wellness Programs
  • Gym membership discounts

Do we have your attention now? If so, we would love to hear from you!

At Trader Corporation, we welcome everyone to apply. We are committed to diversity and inclusion in our workplace, where every team member feels valued.

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Plazo: 13-07-2024

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