Configuration Analyst

Contenido de trabajo

Forward Insurance Managers Ltd. is hiring a full-time Configuration Analystto join our team.

In this role you will assist in creating a seamless digital experience, learning our business process and how our customers interact with Forward. Forward Insurance Managers Ltd. is a Managing Underwriting Agency licensed across Canada and distributes property & casualty insurance products through brokerage partners. Our vision is to blend traditional insurance delivery with technology for a modern approach. People + Technology.

Responsibilities

· Configuration, management and design of digital insurance solution.

· Assist in user testing efforts and resolution of testing conflicts.

· Promote and model Forward culture, values, and brand promise.

· Continuously build professional and technical expertise.

· Achieve performance targets.

· Other duties as required.

Requirements:

· An inclusive and transparent collaboration style

· Experience with, or knowledge of, web development technologies

· Proficiency with HTML, CSS. Javascripting knowledge an asset.

· Intermediate to advanced Excel experience

· Excellent written and verbal English communication skills.

· A strong customer experience focus.

· Care for the impact of your work and ability to deliver high-quality work at pace.

· Knowledge of design processes and methodologies with ability to be flexible.

· Able to adjust to a steep learning curve and adapt to changes in order to ramp up quickly on new projects.

· Well-developed analytical, problem-solving, and decision-making skills.

· Self-starter with excellent initiative and motivation, comfortable working solo or as part of a team.

· Successful completion of a criminal record check.

Bonus if you also have…

· Computer science, web development or other relevant post-secondary education.

· Knowledge of insurance industry is not required but would be considered major asset.

· A passion for continuous learning and professional achievement.

This role reports to the Managing Director. Compensation to be determined, commensurate with experience.

Job Types: Full-time, Fixed term contract

Schedule:

• Monday to Friday