Business Support and Administrative Manager

Contenido de trabajo

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

The Business Support & Administrative Manager is responsible for providing leadership to administrative staff, assisting with business planning and strategy development and assessing trends and identifying issues that promote the strategic directions of the organization. The Manager analyzes trends and identifies opportunities that optimize resource use and continually improve the provision of administrative services supporting patient care.

What You’ll Do

• Support the development of the operational area’s business plan and its implementation and ongoing monitoring to facilitate alignment with strategic directions of the organization
• Provide input into the development of annual capital and designated area operating budgets and produce rationale for deficits
• Provide leadership and guidance to administrative staff using effective management techniques to support the achievement of required outcomes and ensure adherence to accreditation, regulatory, and safety standards. Investigate work and staff issues and initiate disciplinary action up to and including terminations
• Develop performance reports for the operational area and for ongoing monitoring and reporting of efficiency and performance for the Ministry of Health, BCEHS, and PHSA
• In alignment with organizational strategies for quality, lead and guide quality improvement and process redesign activities and provide consultative services related to quality management principles, concepts, tools and methods for the designated operational area
• Work with customer groups to develop and maintain procedures and processes to ensure staffing support for a 24/7 operation
• Monitor and evaluate service delivery to ensure customer staffing needs are being met based on measurable indicators and best practice
  

What You Bring

• A level of education, training, and experience equivalent to a Master’s degree in Business Administration, Health Care Administration or Health Care Management plus a minimum of five years recent, related experience supplemented with related financial knowledge
• Proven leadership experience in a management role
• Demonstrated leadership, personal accountability and administrative successes
• Ability to coach, develop, and empower employees
• Ability to plan, organize and coordinate a variety of activities to ensure maximum effectiveness
• Demonstrated success in broad business skills including human resources, operations, development of business, strategic, financial, marketing and forecasting plans and project management
• Excellent oral and written communication skills with the ability to communicate effectively and tactfully with individuals at all levels, both internal and external to PHSA and BCEHS
• Integrity, adaptability and originality
  

What We Bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
  

Job Type:Regular Full-Time

Location:1257 Dalhousie Drive, Kamloops, BC V2C 5Z5

Hours of Work:08:00-16:00 Monday-Friday

Requisition #:123346E

What We Do

PHSA and BCEHS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.