Brand Operations Specialist (6 month external contract)

Contenido de trabajo

Department: Brand Marketing

Reports to: Director, Brand Operations

Location: North Vancouver, BC

Your Opportunity at ARC’TERYX:

As the Brand Operations Specialist (external contract), you will lead the development and execution of our agency + freelance relationship and on-boarding program. You leverage your previous experience and connections from working in and with agencies + freelancers, to identify and recommend agencies + freelancers with expertise in the areas that we need support in. You will build relationships both externally and internally, and will work cross-functionally with our partners to provide and access information. You thrive in a fast-paced and sometimes ambiguous environment, and are energized by the opportunity to create process and programming.

Meet Your Future Team:

The Brand Operations team is a collaborative group of Producers, Operators and Project Managers who are responsible for defining and evolving processes, and leading workflow and the end-to-end production of ecommerce content, brand and product campaigns and projects. In this role, you will work in close partnership with our Ops, Brand and Creative leadership.

If you were the Brand Operations Specialist (contract) now, here are some of the core activities you would be doing:

• Sourcing and vetting agency partners and freelancers who specialize in the areas that we need support – creative, strategy, marketing, communications and production/project management
• Writing and creating detailed agreement documents including Master Service Agreements and Scope of Work outlines
• Develop RFP templates and process
• Create a scorecard/evaluation tool for assessing an agency’s core competencies, capacity, area of expertise and experience in the areas we are looking for support in
• Build and implement a robust agency + freelancer on-boarding program to ensure that our partners are set up for success as an extension of our internal team
• Partner in Brand Operations resource planning (12-18 month view)
• Executing Brand Operations projects and tasks as assigned
  
  

Are you our next Brand Operations Specialist (contract)?

• You have 5+ years of similar experience in an operations, project management, resourcing or agency role
• You have exceptional organizational skills and are solutions-focused - you are always one step ahead - anticipating, with a plan and ideas
• You are amazing at creating and maintaining relationships
• You are able to lead, plan and deliver multiple projects at one time and oversee schedules, tasks and timelines across multiple workstreams
• You are a clear and effective communicator – both written and verbal
• You are comfortable working with, and learning new technology tools and systems
• You have excellent interpersonal skills and the ability to work with all levels of the organization
• You effectively balance autonomy and collaboration
• You remain highly flexible and adaptable when faced with ambiguity
• You inspire breakthrough thinking and continuous improvement
• You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it
  
  

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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