Assistant Community Manager

☞ Bosa Properties

Ver: 169

Día de actualización: 12-06-2024

Ubicación: Vancouver British Columbia

Categoría: Bienes raíces

Industria: Real Estate

Tipo de empleo: Full-time

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About the Company:
The story of the Bosa Family Companies is one of entrepreneurship, commitment and a passion for construction that began over 50 years ago. The wholly-integrated, family-run company is backed by a longstanding history of excellence in development, contracting, and asset-management, making it one of Canada’s most respected privately-owned brands. With an uncompromising commitment to quality construction and innovative design, the Bosa Family Companies – through its subsidiaries, Bosa Properties and BlueSky Properties – has cemented its reputation as one of the British Columbia’s top developers, and boasts an extensive portfolio of residential, commercial, industrial and mixed-use urban properties.
About the Role:
Within our Bosa4Rent portfolio, the Assistant Community Manager will play a critical role in ensuring the success of the day-to-day operations at 183 East Georgia in Chinatown. Reporting to the Community Manager, the Assistant Community Manager will focus on maintaining ownership of the resident experience by actioning resident inquiries and requests, fostering a community approach to build relationships and engage with residents and support building operations. This role is critical to our resident experience – ensuring to focus on providing exceptional customer service and striving to ensure that our residents feel valued throughout the entire process.

The day-to-day responsibilities for this role include, but are not limited to:
  • Responding professionally and promptly to resolve resident inquires and requests;
  • Establishing strong working relationships with residents, colleagues and vendors/trades;
  • Issuing key access cards (fobs);
  • Scheduling and conducting move-in and out inspections and key turnovers;
  • Helping coordinate vendors/trades for deficiencies and repairs;
  • Conducting regular building inspections and documenting any deficiencies;
  • Working collaboratively with the Leasing team to support leasing activities;
  • Identifying opportunities to foster engagement within the building and with residents.
What you Bring:
Our ideal candidate is someone who has excellent customer service, coupled with a positive, enthusiastic, and charismatic attitude that shines in any environment. This person is someone who demonstrates sound organizational and time management capabilities, which will allow them to work quickly and accurately. Lastly, you are able to work independently, but also thrive in a team-based environment.

Our Must Haves
  • Ability to work Tuesday-Saturday;
  • Prior experience in a customer service or administrative role;
  • Prior experience in building management would be considered a strong asset;
  • Experience with, or the ability to quickly grasp industry specific software platforms (Salesforce, DocuSign, Yardi, Salto Systems, Certn, etc);
  • A solid understanding of Microsoft Office (Excel, Word, Outlook);
  • Knowledge of the Residential Tenancy Act is considered a strong asset;
  • Strong decision-making skills, ability to communicate effectively (both verbal and written) and build relationships with residents and the community.
Your Rewards
Our most important offering to anyone that joins the Bosa Properties team is our culture of innovation, achievement, and ownership. We bring out the best in each other by constantly striving to be world class in all we do. These values are reflected in our Real Estate Projects, our Company, and our People.

At Bosa, we also offer a very competitive compensation structure that supplements your regular income with a robust benefits package:
  • Medical and Dental Coverage: Our industry leading benefits package covers you and your dependents at no cost
  • RRSP Matching:We support your future goals by matching up to 5% of your salary
  • Friends and Family Program: Early and exclusive access to our newly released projects
  • BOSAconnect™:Our annual development conference that is hosted by our leadership and complemented by a range of world-class speakers and workshop experts.
  • BOSALeads: Our proprietary Leadership Development program designed to support your continued growth, development and leadership capabilities;
  • Professional Development and Education Support

How to Apply
Please submit an application at the link provided. We value your interest in the Bosa Family of Companies. While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they come available.
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Plazo: 27-07-2024

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