Administrative Support V

Contenido de trabajo

Your Opportunity:

Would you enjoy leading a team in a fast paced, complex, change oriented environment that has an important impact on the delivery of front line healthcare services? PSS supports the day-to-day scheduling tasks of AHS employees & managers. As the Scheduler Team Lead you’ll provide critical expertise in the daily operations of the staffing office by providing direction to staffing clerks, monitoring workloads & determining clerk duties in collaboration with the SSC Manager. The successful lead will efficiently process payroll with timekeeping in ESP, analyze the time admin exception reports, investigate pay errors from a timekeeper perspective & make the necessary corrections for accurate delivery of pay. You will provide scheduling support for Unit Managers, Unit Charge Nurses & Relief Team Managers to ensure unit work plans & staff schedules/assignments are up to date & maintained through ESP. Leveraging strategic communication & problem solving skills will be key in the ongoing collaboration with Unit/Site Managers to resolve high priority scheduling issues in ESP. Your scheduling expertise will enable the ability to anticipate unit staffing needs & communicate these needs effectively to your client groups. Dynamic customer service skills will also be used to fluidly support your clients in optimizing the use of ESP & helping to extract information from staffing/scheduling reports & related statistics. The Scheduling Team Lead will act as a mentor for peers & must actively promote & facilitate a positive environment in the workplace by fostering a team attitude of acceptance & tolerance. The Scheduling Lead will also be adept at maintaining cohesion by utilizing proven conflict resolution skills both within their team & for internal clients. Scheduling Team Lead will be assigned to support North Zone & the correlative SSC hours of operation.

Description:

As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification:Administrative Support VUnion:AUPE GSSDepartment:COVID-19 Staff Scheduling ServPrimary Location:Sturgeon Community HospitalMulti-Site:Not ApplicableFTE: 1.00Posting End Date:24-SEP-2021Temporary Employee Class:Temporary Full TimeDate Available:11-OCT-2021Temporary End Date:31-MAR-2022Hours per Shift:9Length of Shift in weeks:12Shifts per cycle:52Shift Pattern:Days, Evenings, WeekendsDays Off:As Per RotationMinimum Salary: $27.55Maximum Salary: $33.50Vehicle Requirement:Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. certificate in office or business administration).

Additional Required Qualifications:

Staff scheduling experience with demonstrated use of related scheduling applications. 1 year of full time equivalent experience in an AHS, ESP Staffing Services Office within the past 5 years. Current working experience in the role of a Scheduler Team Lead within an AHS centralized Staffing Service Center.

Preferred Qualifications:

Timekeeping experience in ESP. Leadership experience (Delegating, Prioritizing, Coaching, Mediating). Successful completion of the Scheduler Team Lead training and orientation. Knowledge of the applicable collective agreements and pay codes.