Duty Manager Passenger Services YVR

Qualifications and Competencies

• Minimum 3 years of passenger service supervisory experience.
• Excellent verbal and written communication skills.
• Excellent knowledge of passenger service Operations.
• Must be able to obtain and maintain Transport Canada Security background check.
• Strong organizational and multi-tasking skills.
• Leadership ability- demonstrated through previous supervisory experience.
• Customer focus and quality awareness.
• Ability to deal with conflict and escalated situations under pressure and tight deadlines.
• Valid Driver’s License and bondable.

What We Offer:

• Extended health, dental and vision package for full-time employees.
• 4% of vacation pay is included in your monthly payroll.
• Comprehensive paid training.
• Free airport parking is provided for full-time employees.
• Possibility of advancement – we encourage internal career development.

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions based any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

About us

In 2021, Swissport International AG provided best-in-class airport ground services for some 97 million airline passengers (pre-COVID 2019: 265 million) and handled roughly 5.1 million tons of air freight (2019: 4.6 million) at over 120 air cargo centers worldwide. Several of its warehouses have been certified for pharmaceutical logistics by IATA’s CEIV Pharma and by the British MHRA. The world’s leader in airport ground services and air cargo handling, with currently around 48,000 employees, was active at 287 airports in 45 countries on six continents as of 14 July 2022.