Warehouse Management Systems (WMS) Implementation Specialist

Jobinhalt

BUILD YOUR CAREER HERE

Metro Supply Chain Group is a North American leader in end-to-end supply chain solutions for some of the world’s most recognizable brands.

Are you a RECENT ENGINEERING GRADUATE with some work experience and a distinct interest in logistics, systems, and processes? Apply now!

Specialists in systems & processes are the glue that holds a business together. Whether you’re problem-solving new customer implementation challenges or collaborating with multiple partners both internally and externally, you’re building a career that’s both rewarding and in demand!

Learn from subject matter experts through mentoring and on-the-job coaching.
Be expected to share your ideas and to make them a reality!

Job Summary:
As a WMS Specialist, you will be involved in all aspects of our WMS solutions and support. You will work closely with our clients, operational sites and user community and must demonstrate a high level of functional and some technical knowledge to ensure we provide the best possible solution and support. With a hand in designing, developing, testing, training, implementing, and supporting our services and solutions. you will gain a deep understanding of supply chain solutions.

Responsibilities:

• Provides day to day WMS support for our user community.
• Understands how to leverage the knowledge of our team to expedite your WMS knowledge and expertise.
• Ability to effectively communicate, work with and liaise between customer team members (users, management, IT), internal team members and other contractors.
• Researches, creates operational process maps, captures data, and creates documentation to develop a thorough understanding of requirements. Utilizes this information to create best practice solutions.
• Delivers tasks and assignments with high quality, within the agreed upon budgetary and time constraints in accordance to agreed expectations.
• Work on-site and remotely during project stages, system installation, user acceptance testing, go live support, modifications, and maintenance.
• Transform customer’s functional designs/specifications into system designs, develops the solution, performs unit testing and debugging, implements and supports the final solution.
• Work closely with clients, project leaders and internal team members on customer requirements and development. Translate functional requirements into solutions by means of application configuration and/or software development
• Ensure your time is accurately captured and reported in Ace to enable accurate invoicing for your services.
• Take personal ownership in learning and enhancing your knowledge of the system capabilities and offerings.
• 80% your day to day assignments and tasks will be functional and 20% will be technical
• Carries out any other related task assigned by your direct Senior Manager.

Skills:

• Ability to make sound decisions and escalate any non-routine decisions to experts amongst your team.
• Strong attention to detail and prioritization skills.
• Ability to anticipate problems and solve problems to resolution.
• Excellent verbal and written communication skills to work in a customer focused environment.
• Able to adapt to change and easily adopt new methods and practices required to meet changing business needs.
• Learns quickly and gathers knowledge from others.
• Some knowledge of WMS system and supply chain is an asset.

Technical Skills:

• The following programming skills are definitely an asset:
• Experience with Structured Query Language (SQL)
• Knowledge and experience with C/C++, C#, Java, or other relevant programming experience
• Operating systems – Windows and UNIX
• XML/HTML, scripting languages
• Microsoft Office, Microsoft Project and Visio
• Functional and/or Technical Expertise in JDA, HighJump, SAP or other Supply Chain Software systems (e.g., WMS, WFM) is a definite asset.

Education:

• Bachelor’s degree in any of the following: Process Engineering, Industrial Engineering, Computer/Software Engineering, Supply Chain Management or related field.

Working conditions:

• Able to work a flexible work schedule including evenings, nights and weekends when required.
• Ability to work independently and multi-task.
• Able & willing to travel up to 25% of the time.
• Canadian or US Citizenship is important due to travel requirements – Must Have.

Join a diverse team empowered to continuously deliver value and make a real impact to our customers, our team, and our world.

Benefits

• The opportunity to build a career with a growing company
• Company-provided medical, dental and vision coverage for you and your family
• Life insurance, disability and wellness programs including an Employee Assistance Program to support your family’s well-being
• A Retirement Savings Program

Employee Perks

• Social events, employee appreciation days and community volunteering
• Company team wear allowance
• Tuition re-imbursement program

We are committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.
Should you require accommodation for a special ability or need during any stage of the recruitment process, please contact a member of our Human Resources Team.
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