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Surveillance Supervisor
Aussicht: 188
Update Tag: 01-06-2024
Kategorie: Andere IT - Software Geschäftsführung
Industrie: Restaurants Entertainment Providers Gambling Facilities Casinos
Position: Mid-Senior level
Jobtyp: Full-time
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Jobinhalt
Job Type: Full-TimeThe Gateway to Your FutureThe Surveillance Supervisor oversees surveillance activities and staff to ensure the safety and security of gaming and entertainment guests and team members. In this key role, you will ensure all potential security violations are investigated and corrective actions are taken within the law.This role is designed for those who understand how to manage people and to ensure the highest level of security within an organization. If you like managing a team and ensuring the highest level of security and safety, Gateway would like to hear from you. Donât miss this chance to grow you career in an exciting and rewarding industry.We Provide- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
- Protect company assets by observing the activities of employees and customers via surveillance cameras.
- Review video footage on cases of patron/internal control disputes.
- Complete daily activity report and note any pertinent facts.
- Monitor recording equipment and check equipment operation.
- Provide work direction and supervision to agents.
- Recommend personnel for hire, termination, and disciplinary action.
- Conduct routine training on casino operations and equipment.
- Assign and apportion work to be done among team members.
- Plan work processes and determine effective techniques or processes to be used by team members in the course of business.
- Supervise and manage the work processes or procedures of team members.
- Understand and adhere to disciplinary policies including but not limited to counselling team members and the use of progressive discipline to modify poor performance.
- Address and manage complaints, grievances or concerns from team members.
- Minimum two years of supervisory experience in casino/ hospitality industry preferred.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Able to write routine reports and correspondence.
- Comfortable speaking before guests or staff.
- Reliability, diligence, and a high level of integrity.
- Self-motivated and contribute positively to a team environment.
- Are meticulous in all areas of your duties.
- Confidence in your judgement and ability to write findings clearly.
- Benefit from working flexible hours, evenings, and weekends.
- Experience using surveillance equipment and software is an asset.
- Deal Us In Phase I, ProTect, and ProServe AGLC SMART training completed within 30 days of start date.
- Deal Us In Phase II AGLC SMART training completed within 90 days of start date.
- The ability to obtain registration with AGLC (Anti-Money Laundering and Registered Gaming Worker License) prior to start date.
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Frist: 16-07-2024
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