Supervisor Quality Assurance

Jobinhalt

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“Cascade Aerospace is one of Canada’s leading specialty aerospace and defence contractors - a place where we do cool things for great customers!” We invite you to consider a career with us- come, experience our creative, innovative, and performance-based company!

Cascade is looking for a dedicated and enthusiastic Quality Assurance Supervisor. The Quality Assurance Supervisor ensures Cascade Aerospace’s compliance with Canadian Aviation Regulations (CAR’s), DND Technical Airworthiness Manual (TAM),International Standards Organization - Aerospace Standards (ISO-AS), Cascade policy and procedures, and customer requirements. This position is also responsible for auditing those stated policies and procedures, auditing the facilities, outside contractors, and suppliers.

Major Responsibilities And Duties

• Strive to consistently act in a manner in which reflects Cascade Aerospace’s culture and values.
• Complete work on time, and in the highest attainable quality
• Treat customers and co-workers with sensitivity and respect
• Assist internal and external customers in fulfilling their responsibilities.
• Enhance existing skills and develop new skills through continuous learning
• Provide input to the QA Manager for Quality Management System (QMS) KPI’s for analysis and trending.
• Ensure Cascade Aerospace’s compliance with Canadian Aviation Regulations (CAR’s) and to the company’s manuals (QP and MMPM), with respect to the auditing of the facilities, outside contractors and suppliers.
• Audit all functional areas within Cascade Aerospace’s facility, to ensure compliance to the applicable regulatory and company policy and procedures.
• Conduct Post Audit meetings to review and assign responsibilities for non-conformances or observations identified during audits.
• Ensure compliance for all Cascade Aerospace service suppliers through on site external audits and/or mail out audit questionnaires
• Maintain vendor audit records and audit schedule.
• Make personnel aware of any compliance discrepancies that exist within their shop or work areas.
• Provide guidance with root cause analysis and corrective action planning for QMS activities.
• Assists accountable managers and personnel managing the SMS in root cause analysis.
• Assist stakeholders with the development and continuous improvement of Cascade processes.
• Liaise with FAA, TCCA and Customers.
• Represent the company Quality programs and Initiatives.
• Represent the company during audits.
• Interface with all company departments.
• Liaise with Cascade Aerospace’s Stores Receiving and Purchasing Personnel regarding certification issues, approved vendors and non-conforming products.
• Clarify the certification requirements of specific incoming products.
• Approve “one time purchases” for Buyers when purchasing parts.
• Interpret Canadian Aviation Regulations requirements and Cascade Aerospace policies and procedures for company personnel to maintain compliance.
• Provide support for employees to explain regulations and clarify any certification issues and/or questions that may arise.
• Amend or write Cascade Quality Department policies and procedures to ensure regulatory compliance.
• Develops and maintains audit checklists to ensure that audits are conducted to current standards.
• Ensures by audit that procedures and specifications meet standards acceptable to the company, DND, Transport Canada, and our customers. Leads and directs the audit activities for the continuing analysis and surveillance of the AMO organization to ensure compliance with applicable regulations and customer requirements.
• Exercises complete organizational freedom to identify and evaluate all quality issues including failures, service difficulty reports, and customer reported discrepancies and recommend solutions to the Cascade Senior Leadership.
• Administers the recording, correction and verification of audit findings, both internal and external.
• Perform a daily walk around of the facilities and frequently visit the dock areas to discuss issues brought forward by management and/or personnel.
• Be familiar with and ensure that all workplace conduct is in accordance with Cascade Aerospace’s Human Resource policies and procedures.
• Maintain and monitor the HQMS Data base.
• Research system upgrades and provide information regarding suggested improvements.
• Provide HQMS Data Base training to company employees upon initial hire and update training when requested.
• Liaise with HQMS System Administrators to troubleshoot and report system errors.
• Maintain the access list to the HQMS System, add or remove users as required.
• Perform other duties as required.
  

Core Skills

• Excellent communication skills: verbal and written
• Strong Interpersonal skills
• Good analytical skills
• Attention to detail: written reports and statistical analysis
• Strong computer skills: Word, Excel, Access, PowerPoint are preferred
  

Training And Experience

Education: Diploma in Aircraft Maintenance / Mechanical Engineering or equivalent

License / Designations: AME “M2” License or approved equivalent

Experience

• Minimum 10 years as a licensed Aircraft Maintenance Engineer; or foreign or military equivalent
• 2 years or more experience conducting audits of maintenance and manufacturing. Completion of industry-recognized auditor or lead auditor training in ISO9001/AS9110 and or AS9100 is preferable.
• Knowledge of ISO9001/AS9110/AS9100, CARS, TAM, SMS, Maintenance and Manufacturing Regulations and Standards established by Transport Canada and the Department of National Defence.
  

REASONS TO APPLY

• Employee retention and engagement is important to Cascade, we value our employees
• Competitive salary, Extended benefits and Employee Resilience Program (all 100% paid by Cascade) are offered after 3 months employment
• Pension matching
• 3 Weeks paid vacation
• ATO (approved training organization) provides Endorsement (type) training & development
• Company-wide social events and family functions throughout the year
• Relocation package available
  

About Cascade

Cascade Aerospace Inc. is a dynamic, privately-held Canadian specialty aerospace and defence contractor focused on providing long-term integrated aircraft support programs for Original Equipment Manufacturers (OEMs), military, government and commercial customers.

All employees are encouraged to realize their true potential and play an active role in fostering an environment of safety, quality, customer satisfaction and continuous improvement. We are a diverse organization that strives to be respectful and inclusive of everyone and to treat employees fairly and equally.

At Cascade Aerospace we strongly believe in the value of teaming - with our employees, our customers, our suppliers, and our communities. It is by "Teaming with the best" and working collaboratively with our many partners that we are able to offer custom-tailored solutions for each customer’s unique requirements. Our value proposition is that we build enduring customer relationships, and our strategic focus is customer satisfaction. It is a driver in all our decisions.

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. Cascade Aerospace has an Employment Equity Policy and we welcome applications from Aboriginal People, Visible Minorities, Persons with Disabilities and Women in occupations or positions where they are underrepresented. If you are a member of one of the equity groups, you are encouraged to self-identify, on either your application form, covering letter or resume.