Senior Business Analyst

Jobinhalt

The Senior Business Analyst works with business leaders within the Office of the Registrar (OTR) to identify their business needs and transforms them into business processes and/or information technology system requirements. The incumbent performs the initial assessment of new business process and/or system requirements, determines feasibility, significance, and scope. As an advocate of business interests, the incumbent works to identify business and technology gaps, documents and manages requirements and models business solutions. Where technical solutions are needed, the incumbent conveys the business requirements in technical terms, architects’ solutions, and leads the change initiative with implementation by the New Student Enrolment and/or Student Enrolment Services team and other supporting resources within and beyond the OTR (i.e., Information Technology, Finance, Faculties, etc.).

What You’ll Be Doing

• Conducting complex business systems analysis and system design.
• Assessing, analyzing, and documenting requirements of new or existing processes/systems which integrate with other information systems.
• Providing business data intelligence through the creation of reports and data analysis of the SIS database.
• Training and development of end-users.
• Performing other related duties as assigned.
  

About You

The ideal candidate will possess a 3-year diploma/degree in Information Technology, Business Analysis, or a related field along with 8 years extensive experience in architecting, solutioning, developing, and operating business infrastructure and services including 2 years Salesforce experience that includes administration, configuration, setup, and integration to 3rd party solutions. (Consideration will be given to candidates who have worked with other industry leading CRM solutions (e.g., Microsoft Dynamics) (Equivalencies will be considered)

Additional Experience Includes

• Experience mapping processes and performing present state, future state and gap analysis used for business performance improvement
• Sound prior experience with process design, system analysis and development, testing and implementation.
• Demonstrated ability to lead projects from idea inception through delivery and implementation of new systems and processes
• Technical leadership including complex coding (i.e., SQL) and debugging of source code.
• Proven analytical skills with capacity to quickly understand new concepts and analyze systems. Able to identify trends, conduct impact assessments, propose, and implement process improvements.
• Workshop development, facilitation, and training
• Conducting cost benefit analysis and business case and project charter development
• Structured systems design and development experience
• Creating proposals, requirements gathering/documentation and providing status reports for management
• Managing and negotiating deadlines
• Experience leading large complex technical projects
• Ability to collaborate with non-technical users
• Managing clients’ expectations and providing alternative solutions
• Networking across large organizations to build trust and good working relationships
• Exceptional teamwork, leadership, client service orientation and communication (including presentation) skills
• Interacting with staff at all levels including senior clients such as managers, directors, vice-presidents
• Demonstrated project leadership skills with an ability to effectively delegate tasks and provide constructive feedback.
  

Preferred

• Formal training and experience in business analysis or structured systems analysis and design, and relational database technologies
• Salesforce System Administration Certificate
• Business Analysis Certificate
• ITIL Certificate
• Project Management Certificate
• Quality Management Certificate
  

Who We Are

Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World (https://sheridan2024.sheridancollege.ca/), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.

• For more information, visit: Why Work at Sheridan
  

Other Details

Campus Location:Trafalgar (may be assigned activities at any Sheridan campus) once normal campus operations resume. This position is currently working remotely.

Reference #: J0721-0504

Employee Group: Support

Payband: K

Hourly Range: $41.03 - $47.58

Hours:8:30 - 4:30

Hours/Week: 35

Application Deadline: September 9th, 2021

Sheridan is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. Therefore, we invite applications from marginalized and equity-seeking groups. Persons with a disability may contact the Human Resources department to request accommodation at any stage of the recruitment process.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.