Property Manager

Jobinhalt

Our Story

Our small Canadian-born business was founded in 1978 and has become a global organisation that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organisation. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives. In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact.

Why Work For Us

We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. Your gender, religion and race are all highly respected, but are less important to us than your ability to step up and change the game. We provide you with a place where you can do just that, with like-minded people. Collaboration is embedded in the way we work – our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth. Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business, and inspires and allows anyone to become a Principal. This role carries voting rights so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent from the industry.

Overview

Avison Young is currently seeking an experienced retail condominium property manager who can communicate fluently in both English and Cantonese to work at First Markham Place, 3255 Highway 7 East, Markham Ontario. The candidate should possess an Ontario General Licence with CMRAO.

Responsibilities

General Accountability

Basic requirements and key functional responsibilities of the Property Manager include, but are not limited to the following:

• Possess Ontario Licensed Condominium Manager designation with CMRAO and have minimum 3 years’ experience as a Condominium Manager, with strong comprehension of the Condominium Act of Ontario
• Possess a strong understanding of property accounting and the ability to interpret financial data.
• Being detail-oriented; have the ability to work under pressure and deliver timely and accurate results.
• Excellent customer and owner/tenant service orientation.
• Ensuring that all the condominium owners/tenants are 100% satisfied with our services is one of the key priorities, so having strong relationship building and problem-solving skills is a must.
• Assist with the implementation of new programs, and ensuring policies and procedures are followed.
• Proficiency in Microsoft Office and other property management applications such as Yardi and Angus AnyWhere.
• Proven organizational and multi-tasking skills, combined with strong communication skills both written, and oral are keys to success.
• Self-motivated, professional and flexible with the ability to work both independently and collaboratively in a team environment.
• Responsible for ensuring that assets are presented and operated according to the best possible standards alongside the General Manager.
• To achieve success, the Property Manager should not only be focused on the day-to-day operations of the property but on the long-term potential and profitability of the property.
• A passion for property management is essential as the General Manager will turn to the Property Manager for support and ideas on how to best operate properties and manage complex situations.
  

Essential Functions And Responsibilities

• Primary Functions and Responsibilities:Work with Operations and Property Management on the day-to-day operations of the assets, ensuring custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with Avison Young policies and client directives.Complete physical inspections and reporting of interior and exterior property; correct deficiencies immediately or report to the General Manager for appropriate action and follow-up.Assist building operations as requested; ensure optimum operation of the Building Energy/Automation Management system working in conjunction with the General Manager and 3rd party energy management consultant.
• Administration:Assist in preparation and distribution of owner/tenant communication in line with client and Avison Young requirements.Maintain up-to-date contact lists of all unit owners and tenants. Co-ordinate and supervise all contracts, including periodic reviews of all service contracts (ie: maintain up-to-date contract log, assist with tendering, verify invoices match contract pricing and PO’s). Assist Property Administrator with AR collections. Ensure that all site-specific documentation and financial reports are completed accurately and on time, (as applicable).
• Owner/Tenant Relations:Respond positively and promptly to requests from owners/tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess owner/tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the owner/tenant, and the properties in accordance with contract scope and Service Level Agreements (SLA’s).Collect, analyze and report statistical data as may be required to provide accurate and current assessment of management objectives (KPI – response times and deliverables).
• Compliance:Monitor and ensure the property is environmentally compliant with environmental legislation, municipal by-laws, provincial codes and corporate best practices.Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims, as required.
• Planning: Assist as needed in the development and preparation of a variety of budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facilities.Assist in preparation and publication of the annual budget, forecasts and business plans.Assist in the development of capital budgets for the property. This includes contributions towards a ten-year plan of maintenance, facility improvement, and cost reduction initiatives.Research and report on various equipment and systems for purchase or upgrade.
• Relationship Building:Thoroughly familiar with the management contract and all requirements contained therein.Facilitate and coordinate on-going, open communication with owners/tenants by attending various meetings as required; understand, assess and address tenant operational concerns in order to ensure their needs are being met and the organizations assets are maintained appropriately.
• Other Duties:Assists with such other administrative, management, property and client related duties as assigned.
  

Qualifications

Key Competencies:

• Communication Proficiency (oral and written, in English and Cantonese)
• Communication in Mandarin would be a definiate asset
• Minimum 3 years experience as a Condominum Manager with indepth knowledge of the Condominium Act of Ontario
• Possess an General Licence with CMRAO
• Ability to multitask, thrives in a fast-paced environment and stay organized
• Proficient in using microsoft office (Excel and Word)
• Has a sense of urgency
• Detail Oriented
• Self-starter and takes initiative
• Technical Proficiency (MS Office, Angus AnyWhere, Yardi)
• Teamwork Orientation
• Relationship Management
• Financial Management
  

Our Equal Opportunity Commitment

Avison Young practices as an equal opportunity employer in all services locations around the world. We are committed to building and maintaining a workforce diverse in experience, skills and knowledge with uniformity in service excellence, commitment and integrity.

The firm maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law.

For those requiring assistance with disabilities, information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Avison Young is committed to employing the best talent with the most fair and equitable recruitment practices.