Pharmacy Assistant

Jobinhalt

Sentrex Health Solutions is a growing provider of services within the life sciences industry. We partner with our clients to design and deliver logistic and service solutions at every stage of a product’s life cycle. We offer our clients:

• Customer Service support
• Specialty Pharmacy Services
• Customized solutions for Warehouse, Wholesale and Distribution
• We employ healthcare professionals and case managers to provide our clients with the best services in our industry, if you are the best at what you do then you should join our team.

Summary

The Pharmacy Assistant is primarily responsible for dispensary duties including prescription entry/processing, picking/packaging and shipping of medications, answering telephone calls, accounts receivables and payments, maintaining inventory, assisting in compounding, where permitted by scope of practice, and other administrative duties as required to support the pharmacy team.

The Pharmacy Assistant is required to work independently under direction from the Pharmacist, as well as within a team. All roles at Sentrex will be cross trained as permitted by scope of practice, and you may be required to help out in other areas of the pharmacy when required.

Primary Duties and Responsibilities

• Accurate processing of prescriptions for all programs/medications, including following up on insurance billing issues with third-party payers/patient support programs.
• Provide exemplary customer service to clinic staff, nurses and physicians primarily by phone/email.
• Label, pick and package prescriptions in accordance with standard operating procedures to ensure supply to patients in a safe, efficient and accurate manner.
• Adherence to all relevant guidelines including the established Standard Operation procedures and all applicable regulatory requirements as set out by the Ontario College of Pharmacists.
• Ensure safe and appropriate storage of medications.
• Actively contribute to the ongoing review of pharmacy policies and procedures.
• Inventory management and reconciliation which includes ordering, maintaining and organizing appropriate inventory and packaging supplies to support dispensing.
• Monitoring of fridge temperatures and reporting any variances directly to the Director Pharmacy.
• Developing and maintaining professional relationships with health care professionals, reimbursement coordinators, private payers and patients.
• Prepare medications for shipping, including packing into cold chain coolers.
• Accurately arrange for delivery services/couriers so that prescriptions are received on-time by patients/clinics.
• Call patients to schedule refills of medications.
• Attends and participates in staff meetings.
• Assist with other duties as assigned by pharmacist and/or manager within the scope of practice of role.

Preferred Qualifications:

• Minimum 1-2 years’ experience in a pharmacy setting is required
• Experience with Kroll preferred
• Knowledge and understanding of specialty medications along with third-party billing issues is considered an asset
• Excellent communication skills, verbal and written in English
• Ability to effectively communicate in French is an asset
• Strong computer skills in a Windows environment using MS Office (Excel, Word)
• Excellent phone etiquette and interpersonal skills
• Highly organized with strong attention to detail
• Proven ability to self-manage time, set priorities and multi-task to meet various competing work deadlines
• Ability to perform all technical duties involved in the successful dispensing of medications
• Ability to perform physical activities required of the role including the ability to lift up to 50 lbs, and standing for extended periods
• This position requires a significant degree of self-starting and independence

Why work at Sentrex Health Solutions

We are building an exciting organization and we want like-minded people to help us reach our vision. We are an entrepreneurial team – a flat organization that offers lots of autonomy and flexibility to be excellent at your job.

Aside from a chance to build something from the ground up, we are offering competitive salary and benefits and a great work environment. We are looking for a full-time, long-term employee and we’ll hire as soon as we meet the right person.

We look forward to seeing your application!