Payment Operations Specialist

Jobinhalt

As a Payment Operations Specialist working in our Treasury/Payment Operations team, you will be a critical team member responsible for the smooth day-to-day operation of the global multi-currency payment network, for the Payment Rails platform.

Payment Rails is a B2B SaaS payouts platform for the on-demand economy. We are helping modern businesses and platforms pay their on-demand workers and suppliers all around the world, whether it be freelancers, photographers, drivers, hosts, artists, influencers, developers, musicians, or one of the 500 Million (and growing fast!) people working as an independent contractor (aka freelancing). We help businesses not just pay these workers globally, but also automate all the other financial operations (finops) tasks like collecting and validating bank info, completion of tax forms, AML screening, handling FX conversions to 135+ currencies, reconciling to your accounting/ERP system, and many other tasks which saves our customers a heap of time and money.

How you’ll be making a difference:

• Smooth 24/7 running of the payment network
• Ensuring payments are processed and delivered within SLAs consistently;
• Handling payment exceptions (returns, fails, undelivered) and correctly resolving within SLA;
• Request and/or prepare payment confirmations and MT103s to assist customers and recipients to receive their payments, as needed;
• Ensure all payment routes and partners are monitored continuously for operational status;
• Prepare and execute the daily movement of treasury funds, and the execution of FX conversions as required;

• FX & Treasury management
• Perform FX execution flow with partners
• Confirm credit of funds at the partners, and book and confirm executed deals;
• Perform bank transfers to banks or liquidity providers for settlement.

• Automation
• Partner with the Engineering and Product team on the automation of treasury flows and cash management.
• Continuously working with the Director of Treasury/Payment Ops to speed up payment delivery and minimize exceptions (returns, fails, undelivered)
• Bank relationship management
• Be a point of contact with bank partners for day-to-day operational matters.
  

Requirements

Experience:

• 3+ years of corporate treasury or payment operations experience, ideally in the financial services, payments, FX, or a related sector;
• Strong understanding of wire and payment processing, cash/liquidity management in a multi-currency treasury environment;
• Working knowledge of foreign exchange markets, including cross-currency rates, fundamental FX margin mathematics;
• Exposure to the concepts of safeguarding, forecasting, and reconciliation;
• Experience in a high growth start-up environment;
  
  

Skills:

• Detail-oriented, independent and analytical with good problem solving skills;
• An inclination to solve problems systematically via automation;
• A clear willingness to “roll up their sleeves” and dive into the details;
• Comfortable working with software engineers, product managers, and finance team members;
• Self-motivated individual, contributor with excellent presentation and communication skills;
• Strong team player, enthusiastic, dynamic personality with comfort in a complex multinational work environment;
• Able to work independently under tight deadlines and constraint;
• Strong communication, organisational and time management skills.
  
  

Education

• University degree in business administration, finance, commerce, accounting or a related field is preferred;
• Advanced user or Microsoft Office, especially Excel;
• Experience using a business intelligence tool, such as Tableau, Looker, an asset;
• Fluency in English. French is an asset.
  
  

Benefits

• Join an amazing team of diverse people working together on a common mission.
• Extended Healthcare benefits including dental, vision, LTD, etc.
• 3 weeks paid vacation per year + public holidays
• ESOP Stock Options: participate in our collective successes
• Central modern office, close to public transport (near Atwater metro)
• Company provided use of Apple MacBook Pro and Mac gear