Part-time Junior IT Support Specialist

Recognized as the 2019 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada’s Best Employers for Recent Graduates for 2022 - Destination Auto Groupis looking for a Part-time Junior IT Support Specialist to join our busy head office department!

Based out of our Burnaby head office, you will be providing help desk support across our 4 dealership locations within the lower mainland.

What you’ll be doing:

• Perform on-site and remote troubleshooting.
• Provide technical support for issues related to computer systems, software, and hardware for head office and remote dealerships.
• Communicate effectively with employees to understand and resolve various issues.
• Handle direct tickets and escalate unresolved issues to next tier of support.
• Manage and upkeep all records of events in tracking system.
• Network support.
• Diagnose various network issues.
• Other various duties assigned by management.
• Commuting between sites as necessary

What we need from you:

• Technical understanding of Microsoft Windows 10, Windows Server 2016/19, and Windows Active Directory.
• Understanding of Microsoft Office 365 suite of products, including Excel, Word, PowerPoint, Outlook, OneDrive, SharePoint, etc.
• General computer hardware technical skills and knowledge and understanding of storage, virtualization, and networking technologies.
• A+ and Network+ certifications are required.
• Helpdesk experience recommended, but not required
• Certification or Diploma in a Network Administrator program or relevant field.
• Be able to multitask, prioritize and adapt in a fast-paced environment.
• Excellent interpersonal, communication and relationship skills.
• Strong independent worker with excellent time management.
• Have a valid British Columbia driver’s license.
• Availability to work 8am-1pm 4-5 days a week (minimum 20 hours per week)

If this sounds like you submit your resume to our human resources team today.

We thank all interested applicants, however only those applicants shortlisted for an interview will be contacted.

Destination Auto Group is an equal opportunity employer.