Managing Director Operations

Are you motivated by leadership, providing strategic avenues and direction to a team of great individuals? In this new role, you will have the opportunity to support the business for operational activities in your region, and not to mention ensuring that we meet our quality standard, deadlines and cost limits as an organization. You will be responsible for strategic and tactic implementations of procedures in order to strive the business forward. Did we mention having a business and financial acumen is essential to helping the team grow? Reporting to the VP of Operations, and ideally based in the lower mainland (British Columbia), you’ll have a direct impact on the business.

At Intelcom, we strive for differences and efficiencies, for creation and passion, for results and teamwork. We are looking for a person who is able to rise up to challenges head on and be able to guide and balance their region. At the same time, making their environment fun, safe and respectful. Think this might, be you? Then read on…




Overview of what you’ll work on

• Collaborate with Executive Management on opportunities for business development and strategic planning.
• Lead, set expectation and guidelines for Regional Managers to achieve, based on business volume, current situations and new business opportunities.
• Collaborate with various departments to fine tune processes and work together towards creating results and innovation.
• Develop team skills, assess, determine objectives and measure productivity on all aspects related to the delivery center’s operations such as customer service, recruitment, training, coaching and budgeting.
• Ensure the use of safe working methods and behaviors within the team.
• Execute plans designed to meet company goals by changing policies and coaching employees.
• Manages internal and external service suppliers.
  

What does it take to be successful?

• Undergraduate university degree in Logistics, Business Administration or any other training deemed equivalent.
• 10+ years or more of relevant experience in managing operations in transportation / courier industry or similar.
• A strong sense of entrepreneurship, an ability to cope quickly with unforeseen events and changes as well as the ability to work under pressure.
• A thorough understanding of the financial and administrative challenges faced by a growing company in a changing environment.
• Strong interpersonal skills, well-defined sense of diplomacy and conflict resolution.
• Possesses an excellent sense of organization, and ability to lead several projects simultaneously.
• Have excellent oral and written communication skills.
• Demonstrate good business judgment and a strong overall view of human resources and organizational development issues.
• Flexibility and ability to travel when required.
  

What We Offer

• Opportunity to join a fast-growing company.
• Professional development opportunities.
• Bonus and RRSP plan.
• You’ll be surrounded and supported by some amazing people who are light on ego, high on curiosity, and are passionate about successful business.
  

Intelcom is a fast-growing Canadian company in the e-commerce delivery sector. Our teams across the country and our network of delivery partners contribute to the success of our day-to-day activities.
Our goal is simple: in a constantly evolving business sector, we do not just follow. We are getting ahead and we stand out with innovative delivery services and methods.
Intelcom uses a business model that promotes trust in our business partners to handle the delivery side of our operations. This allows us to focus on other aspects of our services such as the development of technological tools that optimize the work of our employees and thus support our drive for continuous improvement.
At Intelcom, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We firmly believe that world-class talent makes no distinction with respect to gender, ethnic or national origin, sexual identity and orientation, age, religion or deficiency, but rather is enriched by these differences.
In order to ensure the health and well-being of its employees, partners and customers, Intelcom has implemented strict measures to contain the spread of Covid-19 and is committed to supporting local public health officials and different governments in their efforts. Wearing a mask is mandatory at all times in the warehouse.