Manager, Graphic Design

Job Requisition Id: 128396
Business Function: Communication
Primary City: Ottawa
Other Location(s):
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level:
Number of Vacancies 1
Job Closing Date (MM/DD/YYYY): 09/07/2021

GENERAL ACCOUNTABILITY

Reporting to the Director, Graphic Design, the position is accountable for art direction and management of a variety of graphic design projects related to corporative initiatives. The Manager will supervise a team of designers, either employees or external resources, and work in close conjunction with writers, clients, suppliers and other stakeholders inside and outside the company. Using knowledge in both digital media and print technologies, the Manager will proactively suggest appropriate courses of action in creating effective, impactful design solutions to communications challenges. He/she will assist in the direction and management of corporate design strategy, communications vehicles and corporate Brand standards.

SPECIFIC ACCOUNTABILITIES

1. Manage development of a wide range of effective graphic design strategies, plans and approaches in communicating corporate initiatives, activities and issues of interest to the corporation, which may be of a sensitive or confidential nature.

2. Assist or lead the planning and development of short- and long-term strategic communications by thinking, planning and critically assessing potential design and communications options to meet client briefings or corporate challenges.

3. Where possible, and according to sensitivity of the project, design communications solutions which meet senior management challenges.

4. Manage and art direct the graphic design and production of presentations, digital assets, promotional materials, publications, postal products and internal communications as required, including prioritizing staff workloads.

5. Work with a wide range of cross-functional teams and suppliers.

6. Ensure client and corporate objectives are met and overall quality standards, internal processes and corporate policies are followed and maintained.

7. Review the design elements of various communications vehicles and ensures compliance with corporate identity standards.

8. Contribute to the development of corporate graphic design policy, procedures and standards for national communications vehicles and activities.

9. Forecast, budget for and control expenditures in the operation of the design group.

10. Manage and evaluate assigned staff performance, job satisfaction, training, safety and working environment.

11. Share best practices and the identification of opportunities that will improve overall communications services.

12. Actively seek ways to improve customer and employee satisfaction.

13. Ensure technology being used by the group is being adequately maintained and data is backed up.

14. Coach team members to create a creative, positive work environment.

15. Assist in defining supplier contracts and monitors adherence by outside suppliers (printers, photographers, illustrators, graphic designers, etc.) Initiates action when services are not satisfactory.

JOB REQUIREMENTS

• 
  Graduation from an accredited graphic design institution

• 
  8 yrs experience in graphic design environment

• 
  3 years experience in a management role within graphic design environment

• 
  Project management experience

• 
  Technical duties include an excellent knowledge of:

• Presentation and multimedia creation software
• Corporate Identity and brand management fields
• Cross-platform and cross-application conversion
• Database, word processing, and use of internet tools
• Working knowledge of Windows platform an asset

Please include a cover letter and an online portfolio/demo reel with your application.

Safety Sensitive Positions
This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences.

We are committed to employment equity and encourage applications from women, Indigenous Peoples, persons with disabilities and visible minorities.

Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Our Leadership Behaviours
Decision Making – A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner that aligns with the corporation’s best interests.
Accountability – An individual who strives for performance excellence and who holds him/herself and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.
Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.
Execution – A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.
Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values

We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve.

Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Safety – We are committed to a safe and healthy environment for all our stakeholders.
Customer – We serve Canadians with pride and passion.
Respect – We treat each other with fairness and respect.
Integrity – We act responsibly and with integrity.
Transformation – We will innovate and transform to win in the marketplace.