Junior IT Technician (Ops)

Jobinhalt

Position Summary

When we have technical questions, you are the first person we seek. In a constantly changing environment our IT Technicians are our most reliable partners in helping us to manage the intricacies of our high-tech business. Not only managing the technical issues in the office but also in the field. Without our trusted IT Technicians, we’d be coming apart at the seams.

Duties & Responsibilities

• Perform the setup and testing of Cameras, Computers equipment and routers
• Assemble computers
• Maintain current and accurate inventory of technology hardware, software and resources, etc
• Install, test and update computer equipment (computers, servers, peripherals, programs and software)
• Input and maintain IP addresses
• Install and configure Monitoring software StealthHUB &StealthEDGE
• Troubleshoot hardware, software and network operating system
• Troubleshoot all IT related issues to support field operations
• Provide feedback and/or issues related to Installation
• Set up computers following our standards and Checklist with no downtime in installation
• Maintain organized, secure workplace, ensuring appropriate password/security/encryption measures taken
• Create and Maintain Reference and Procedural Documentations
• Perform other duties as assigned
  

Qualifications

• MCSE or post-secondary diploma/degree in Computer Science, Information Technology or related field
• 2+ years of directly related experience as an Administrator in a medium sized network of servers, desktop systems and communications devices using current technologies
  

Core Competencies

• Computer hardware and software systems and programs
• Computer networks, network administration and network installation
• Computer troubleshooting
• Computer viruses and security (Security focused on understanding risks of Malicious software)
• E-mail and internet programs
• Ability to install and administer computer hardware, software and networks
• Analytical and problem-solving skills
• Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics and website development programs at a highly proficient level
• IP Telephony or VoIP routing experience is an asset
• Excellent English oral and written communication and interpersonal skills are a must
  

Working Conditions

• Warehouse/Office Setting
• On Site
• Flexibility in work schedule may be required depending upon client needs