IT Project Manager - Mississauga

CHEP

Aussicht: 141

Update Tag: 29-05-2024

Ort: Mississauga Ontario

Kategorie: Informationstechnologie

Industrie: Transportation Logistics

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Jobinhalt

Brambles companies, including CHEP, help move more goods to more people, in more places than any other organisation on earth. Our 330 million pallets, crates and containers are continuously in motion, forming the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, Brambles created one of the world’s most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. Brambles primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. The Group employs more than 10,000 people and operates in over 60 countries with its largest operations in North America and Western Europe. For further information, please visit www.brambles.com.

Job Description

POSITION PURPOSE
Manage and ensure successful end-to-end delivery of IT projects or IT work stream of business projects to agreed scope, timeframe, cost, and quality.

SCOPE
Number of Countries: Global
Number of Locations: All Brambles locations

MAJOR / KEY ACCOUNTABILITIES
  • Develop project scope and objectives, the identification & evaluation of options for project delivery and the preparation of a project documentations and plans
  • Ensure that IT solution requirements are defined, delivered, and monitored
  • Ensure quality control procedures are used correctly
  • Establish the IT solution delivery project team(s) working methods
  • Develop schedules and work packages for the IT project delivery team
  • Monitor and adjust activities, resources, and plans
  • Control hand-over of responsibility for the IT solution to business as usual support
  • Initiate and influence key stakeholder relationships
  • Influence organization, customers, suppliers, partners, and peers on the contribution of own specialism.
  • Build appropriate and effective business relationships.
  • Make decisions which impact the success of assigned projects i.e. results, deadlines and budget.
  • Perform an extensive range and variety of complex technical and/or professional work activities.
  • Undertake work which requires the application of fundamental principles in a wide and often unpredictable range of contexts.
  • Understand the relationship between own specialism and wider customer/organizational requirements.
  • Advise on the available standards, methods, tools, and applications relevant to own specialism and can make appropriate choices from alternatives.
  • Analyze, design, plan, execute, and evaluate work to time, cost, and quality targets.
  • Assess and evaluate risk.
  • Facilitate collaboration between stakeholders who have diverse objectives.
  • Understand the relevance of own area of responsibility/specialism to the employing organization.
  • Take customer requirements into account when making proposals.
  • Analyze requirements and advise on scope and options for continuous operational improvement.
  • Demonstrate creativity and innovation in applying solutions for the benefit of the customer/stakeholder.
  • Take account of relevant legislation
  • Take initiative to keep skills up to date.
  • Maintain an awareness of developments in the industry.
MEASURES
  • Metrics and KPI’s related to the effectiveness of the role (PDP)
  • Alignment of IT programs and business strategic goals
  • Quality of output (measured by customer and user satisfaction)
  • Quality of solutions proposed by the team (measured by success of solutions proposed)
AUTHORITY / DECISION MAKING
  • Works under broad direction.
  • Work is often self-initiated.
  • Is fully accountable for meeting allocated technical and/or project/supervisory objectives.
  • Establishes milestones and has a significant role in the delegation of responsibilities.
  • Has significant influence over the allocation and management of resources appropriate to given assignments.
KEY CONTACTS
  • IT Leadership
  • IT Peers
  • Regional Leaders and Teams
External:
  • Partners and Contractors as needed
QUALIFICATIONS
  • Bachelor’s degree in Computer Science, Information Systems, Business or related field, or equivalent combination of education/experience.
  • Project Management certification (PMP or CAPM) from PMI (desirable)
  • Six Sigma Green Belt or Black Belt (desirable)
EXPERIENCE
  • Significant previous experience within an IT focused role.
  • 7+ years’ experience managing or influencing technical staff and projects.
  • Proven success in improving the customer experience.
  • Experience working within a matrix structure.

SKILLS AND KNOWLEDGE

Stakeholder Relationship Management
  • Collects and uses feedback from customers and stakeholders to help measure effectiveness of stakeholder management.
  • Helps develop and enhance customer and stakeholder relationships.
  • Implements a communications strategy, including, e.g. handling of complaints; problems and issues; managing resolutions; corrective actions and lessons learned; collection and dissemination of relevant information appropriately
Project Management
  • Takes full responsibility for the definition, documentation, and satisfactory completion of medium-scale projects (typically lasting 6-12 months, with direct business impact, teams of 3-5 and firm deadlines).
  • Identifies, assesses, and manages risks to the success of the project.
  • Ensures that realistic project and quality plans are prepared and maintained and provides regular and accurate reports to stakeholders as appropriate.
  • Ensures Quality reviews occur on schedule and according to procedure.
  • Manages the change control procedure, and ensures that project deliverables are completed within planned cost, timescale, resource budgets, and are signed off
  • Provides effective leadership to the project team and takes appropriate action where team performance deviates from agreed tolerances.
Supplier Relationship Management
  • Maintains a broad understanding of the commercial IT environment, how the organization sources, deploys and manages external partners and when it is appropriate to use in-house resources.
  • Develops and manages contracts with suppliers to meet key performance indicators and agreed targets, taking account of information security of third parties.
  • Is responsible for the liaison between the organization and designated supplier(s).
  • Carries out benchmarking and makes use of supplier performance data to ensure that supplier performance is properly monitored and regularly reviewed.
  • Is responsible for the management and implementation of supplier service improvement actions and programs.
  • May be responsible for managing a discrete IT function or service in a multi-supplier environment.
Technical and Business Knowledge
  • Understand Operational Technology utilized by Brambles Service Centers, and integration of Informational Technology in conjuncture with Operational Technology

Preferred Education

Bachelors - Computer and Information Science

Preferred Level of Work Experience

5 - 7 years

CHEP Canada invites applications from all qualified individuals. CHEP is committed to fostering workplace diversity, and, provides accommodations to applicants with disabilities throughout our hiring process. If you require this information in alternate format; require communication supports; an accommodation in applying for a posting and/or if you are selected for an interview, please contact our Recruiting Department and a recruiter assigned to the posting will work with you to meet your needs.

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

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Frist: 13-07-2024

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