ISL 30R - Manager, Product - CISO

Manager, Product – CISO
Information Systems R30

At the Liquor Distribution Branch (LDB) our vision of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province.

The LDB is one of two branches of government responsible for the cannabis and liquor industry of B.C. We operate the wholesale distribution of beverage alcohol and non-medical cannabis within the province, as well as the household retail brands of BC Liquor Stores and BC Cannabis Stores.

We employ nearly 5,000 people in over 200 communities and have hundreds of career opportunities spanning our entire wholesale, retail and corporate operations – from supply chain logistics, to high-tech solutions, and everything in between. The LDB has been named one of BC’s Top Employers 12 times over for offering exceptional places to work, flexible work hours and earned days off, extended health and dental benefits, maternity and parental leave top-up payments, a pension program, in-house professional and leadership development, and subsidies for professional accreditation.

The information technology (IT) team is highly customer focused and directly supports four distinct lines of business: retail liquor, wholesale liquor, cannabis, and corporate. These line of business IT teams are supported overall by both a Chief Information Security Officer and a Chief Technical Officer and their respective departments to ensure the organization prioritizes security and innovation.

At present the technology team consists of more than 200 full-time employees, and has also adopted a multi-sourcing strategy and leverages external expertise, Cloud SaaS based services and government shared services as appropriate.

The teams integrate, maintain and enhance more than 80 business systems on a hybrid on-premises and cloud infrastructure. These include:

• Merchandising and retail store systems that process 40 million plus customer transactions per year.
• Wholesale, distribution and warehouse systems that enable the movement of 17 million plus cases per year.
• Corporate finance systems to service an annual budget of approximately $3 billion and HR and payroll systems to service more than 5000 employees.

The CISO Department is a highly specialized team which is responsible for the securing the organization against the ever-evolving cybersecurity threat landscape and is structured accordingly to the National Institute of Standards & Technology’s Cybersecurity Framework (NIST CSF) which has five domains of responsibilities:

• Identify: Develop an organizational understanding to manage cybersecurity risks to the systems, data, people, assets, and capabilities.
• Protect: Develop and implement appropriate safeguards and mitigation strategies to ensure delivery of critical business services.
• Detect: Develop and implement appropriate processes, procedures, and automated systems to detect any occurrence of a cybersecurity event/incident.
• Respond: Develop and implement appropriate processes, procedures, and systems to respond to any detected cybersecurity event/incident including the collection and preservation of evidence of said incident.
• Recover: Develop and implement appropriate processes, procedures, and systems to maintain and execute plans for systems resiliency, recovery, and restoration of any capabilities and/or services impaired by a cybersecurity event/incident.

The Manager, Product serves as the business-facing leader for IT Security to the line of business IT teams and the business areas for which they are responsible, and to the CTO IT team. The Manager serves as the ‘trusted advisor’ and product owner of all IT Security services. Services provided by the Manager, Product include establishing and maintaining a roadmap of the business applications, business analysis, articulation of business requirements, management of a backlog of implementations, upgrades and enhancements, transactional and business intelligence reporting services, and quality testing and assurance services. The role proactively shares knowledge of technology opportunities, trends and risks to improve efficiency and effectiveness and build competitive advantage for the business unit as applicable. The Manager, Product is both the entry point for security requirements from the business, and the final exit point with ownership over quality assurance, ensuring outcomes are consistent with the initial business requirements.

A successful criminal record check is required.

An eligibility list for temporary and permanent future opportunities may be established.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

Consider an IM/IT Career with the BC Public Service:

https://www2.gov.bc.ca/gov/content/careers-myhr/job-seekers/featured-careers/it

Jump start your Security Career-Are you interested in a career as a security professional?

Jump start your Security Career - Province of British Columbia (gov.bc.ca)

Position Requirements:

Education and Experience:

Degree or diploma in Information Technology or a related disciple and/or certification in business analysis (e.g. Certified Business Analysis Professional, Certified Competency in Business Analysis) combined with a minimum of 6 years of recent, related experience*.

• Recent, related experience must include have occurred in the last 8 years and must include the following:

• Experience in business analysis including working with business users and subject matter experts to produce requirement, gap analysis, business process design, business rules and other analysis work products.
• Experience with the project management life cycle including change management.
• Experience with the systems development life cycle (SDLC).

Preference may be given to those candidates with any of the following experience:

• Experience with IT service design functions such as service level management, service catalog management information security management and/or capacity management.
• Experience leading and coaching IT professionals, including performance management.
• Experience with Cybersecurity projects.
• Leading senior level IT professionals to support delivery of strategic results.
• Experience in business transformation initiatives.
• Experience working with business systems and processes such as retail, wholesale, corporate, and/or cannabis.
• Experience with agile methodology, including leading scrums.
• Experience with Branch and Government business systems and processes (i.e. RFP, Budgeting).

How to Apply & Application Requirements:

In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the Position Requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description.

A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact at Vicky Hanlon, HR Advisor, Talent & Compensation at 604-252-8537.

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca before the stated closing time, and they will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.