Inside Sales Consultant

Jobinhalt

Reports To

District Sales Manager

Location

London and Surrounding area

Type

Full Time, Salary

Closing Date

March 15th, 2022

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest foods and fresh ideas. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 69,000 associates, the company operates more than 320 distribution facilities worldwide and serves more than 650,000 customer locations. For fiscal 2019 that ended June 29, 2019, the company generated sales of more than $60 billion.

Sysco, one of Canada’s Best Employers 2019, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. Join our winning team.

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada ; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Role

This position is responsible for customer account management and a territory size of approximately $2-3 million to promote Sysco’s products and services. Accounts primarily utilize eCommerce for order needs. Individuals in this position are committed to providing the exceptional level of customer service via telephone, email, Virtual Communication Platforms and in person (upon request). Individuals in this position are committed to providing an exceptional level of business to business (B2B) Sales consultation, penetrate and grow customer base, account management, customer service, and innovative solutions that differentiate Sysco in the marketplace.

Role Responsibilities

• Articulate and demonstrate the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions
• Increase customer share of wallet and improve sales mix
• Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool
• Manage an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management
• Develop account portfolio, and retain customer accounts to achieve profitable sales growth within assigned territory
• Problem solving to resolve customer issues and ensure a positive customer experience
• Evaluate customer business needs and analyze market trends to develop customer centric product and service solutions
• Be informed of market conditions, product innovations, and competitors’ products, and sales; share information with customers as part of value-added services provided
• Take a proactive approach to owning learning/development and actively participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge
• Credit and Accounts Receivables management
• This position typically works traditional business hours, but the hours may vary per position based on customer needs. May be required to work additional hours as required
• Perform other duties as assigned
  

Qualifications/Skills/Job Requirements

• Experience in sales or an equivalent in the food service industry preferred, but not required
• Completion of post-secondary education or equivalent experience; CPSA designation is preferred
• Strong communication and customer service skills; ability to effectively communicate with internal and external teams
• Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
• Proactive, self-directed, with the ability to structure a weekly schedule to be successful
• Intermediate proficiency with Microsoft Office Suite and eCommerce concepts
• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
• Flexible work schedule, including Sundays and holidays
  

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose

Connecting the world to share food and care for one another

Our Mission

Delivering success for our customers through industry-leading people, products, and solutions

Our Identity

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco associates enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts

• Short-Term and Long-Term Disability
• Life Insurance
• Company Pension Plan
• Group RRSP
• Employee and Family Assistance
• Stock Purchase Plan
• Unlimited on-line learning through Sysco Interactive University
• Sysco product discounts
• Preferred vendor discounts
• Associate Resource Groups
  

(*benefits may vary based on location or bargaining unit)