Housing Services Associate

Jobinhalt

• High school graduation and training of moderate duration (equivalent to one semester) in word-processing and database applications, and in office practices.
• 3 years of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.
• 55 wpm keyboarding skill with a high degree of accuracy.
• Good knowledge of standard office practices, methods and equipment.
• Good knowledge of Freedom of Information and Privacy Act as it applies to student records.
• Excellent interpersonal and customer service skills.
• Excellent communication (oral and written) skills.
• Excellent analytical reasoning, good judgement, problem solving, and organizational skills.
• Good intercultural communication skills .Ability to use word processing, database, and electronic mail applications (e.g., Word, PeopleSoft, SFU Connect) at an intermediate level.
• Ability to use student housing software applications (i.e., StarRez).
• Ability to exercise mature judgment and initiative.
• Ability to perform arithmetic calculations with a high degree of accuracy.
• Ability to perform credit card, debit card transactions and to balance receipts with a high degree of accuracy.
• Ability to maintain records with a high degree of accuracy.
• Ability to handle confidential/sensitive material with discretion.
• Ability to complete a high volume of work accurately.
• Ability to work with frequent interruptions.
• Ability to prioritize work and to multitask.
• Ability to work both independently and cooperatively as part of a team.
• Ability to work flexible hours including weekends, evenings, nights, and holidays.
• Ability to lift, move, or carry materials up to 10 kg.