Help Desk Specialist

Jobinhalt

Company Description
Founded in 1967, ADGA is a privately owned and operated Canadian company. We employ over 700 highly skilled team members who apply their knowledge and expertise in service delivery of advanced technology solutions for clients in the Defence, Security and Professional Services markets across Canada.

Celebrating over 50 years in business, we are proud to be one of Canada’s most trusted professional engineering and consultancy firms. Our clients continue to rely on ADGA to provide subject matter expertise, and quality talent to fulfill their business objectives. We have done so successfully by anticipating and responding to the constant changes in technology, and evolving with agility.

Our culture of commitment, trust, and accountability guides our business, fosters our growth, and is at the core of our relationships with clients, employees and consultants. Whether your projects are complex, large-scale requirements, or dependable, professional resources to execute on time, and on budget, you can count on ADGA to deliver. We are dedicated to your success.

Job Description
Our Federal Government client is looking for a Help Desk Specialist to join their team and support their day-to-day desk-side support to all end-user hardware used by over 2000 employees in the NHQ region

Qualifications
Mandatory:

• Experience with weekly updated asset report
• Experience with inventory system updated as each piece of equipment is added and/or removed and status updated accordingly
• Experience with completing warranty claim calls and equipment repaired for distribution
• Experience with consolidated asset reports and packing slips in records management system
• Experience with end-user hardware equipment is labeled and identified and is organized, accessible and ready for deployment;
• Experience with workstation cleanup from empty offices is completed.

Additional Information

ADGA commits to putting diversity into action to build a stronger, more representative team and help our customers and communities thrive. We are a proudly Canadian and woman-led company, striving to further diversity, equity, and inclusion in the workplace and provide every individual with the opportunities and resources to help them reach their full potential.
ADGA s’engage à mettre la diversité en action pour bâtir une équipe plus forte et plus représentative et aider nos clients et nos communautés à prospérer. Nous sommes une entreprise fièrement canadienne, dirigée par une femme. Nous nous engageons pour promouvoir la diversité, l’équité et l’inclusion dans le milieu de travail et d’offrir à chaque personne les possibilités et les ressources qui lui permettront de réaliser son plein potentiel.

Job Types: Temporary, Contract

Work Location: Multiple Locations