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Finance Operations Analyst I- EN
Aussicht: 203
Update Tag: 29-05-2024
Ort: Dieppe New Brunswick
Kategorie: Qualitätssicherung / Qualitätskontrolle Finanzen / Bank / Aktien
Industrie: Banking Insurance Financial Services
Jobtyp: Full-time
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Jobinhalt
TD DescriptionTell us your story. Don’t go unnoticed. Explain why you’re a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.Stay current and competitive. Carve out a career for yourself. Grow with us. Here’s our story: jobs.td.comDepartment OverviewProvides a broad range of analytical / advanced finance processing / reporting support and general accounting expertise. Roles may also provide related finance operational / initiative support as assigned.Key AccountabilitiesCUSTOMER- Provide financial analysis and/or advanced general finance / accounting or related operational support as assigned
- Understand business partner / department objectives and contribute to the achievement of performance / financial objectives by recommending appropriate action to management based on analysis and review of results within scope of own area
- Analyze financial performance against benchmarks and reconcile variances and/or research and explain findings / issues to department or business management
- Coordinate and/or execute on internal and external finance / research projects, audits and/or reporting processes as directed
- Support the collection of meaningful data and/or research, coordinating efforts with various finance areas
- Provide accurate and thorough data analysis for own area, interpret findings and make recommendations, and identify and refer complex issues / situations beyond own level of expertise
- Act as a key Finance Support resource / specialist or representative for own functional unit by providing technical subject matter expertise / analysis or operational process support
- Act as conduit / coordinator / facilitator bringing in appropriate partners / expertise on key operational issues / initiatives
- Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations for improvement
- Identify, document, investigate processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise
- Develop and execute on reporting functions and/or produce consolidated or aggregated reporting as appropriate
- Manage relationships with customers and other areas of TD Finance
- Prioritize and manage own workload to meet SLA requirements for service and productivity
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Be knowledgeable of practices and procedures within own area of responsibility and keep abreast of emerging trends for own functional area
- Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
- Conduct reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
- Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
- Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others
- Identify, recommend and effectively execute standard practices applicable to the discipline
- Adhere to internal policies/procedures and applicable regulatory guidelines
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand champion for your business area/function and the bank, both internally and/or externally
- Work within broad and/or non-standard parameters, involving multiple steps, systems, and jurisdictions and where there could be a lack of market standard/practice, referring to a more senior role when necessary
- Highly proficient on products, end-to-end processes and systems for own specialized area
- Handles 1st level escalated issues and provides work guidance and direction Accountable for resolving exceptions, non-standard issues / transactions and/or escalating to appropriate level where further clarity or interpretation of more complex policies or rules is required
- Provides process / policy guidance to others – internal partners/clients
- Focus of work is weekly, monthly and/or longer with addition of ad-hoc and initiative based requests, as required
- Requires advanced knowledge of business unit and operational functions for business area supported and regulatory issues/requirements for jurisdictions supported
- May involve cross-functional teams across TDBG and/or involving external contacts
- Generally reports to a Team Leader
- High School diploma
- Undergraduate degree/ college diploma preferred
- 3+ years relevant experience
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Frist: 13-07-2024
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