EMEIA Consulting FoP & Solutions Operations Lead

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY has curated a dynamic ecosystem of Alliance and Ecosystem relationships which creates new forms of customer value to help our clients rapidly and digitally transform. Our ecosystem consists of more than 50 relationships which allow us to provide a wide range of collaborative opportunities and solutions to our clients. We help them tap into the latest technologies to achieve transformational outcomes and be more agile, innovative, resilient and better equipped to respond to disruptive change.

The opportunity

In today‘s rapidly advancing world, what clients, EY people, and all stakeholders want and need from us is changing – innovation and agility is more important than ever. NextWave is our new global strategy and ambition to deliver long-term value to clients, people and society.

Within the strategy is the continued investment in Fields of Play (FOP) and solutions based Go-To-Market (GTM), managed services capabilities, new strategic alliance relationships and digital technology that enable us to provide our clients with the right ecosystem to solve their biggest business issues and transform in this complex environment. Effectively taking these key competences to market is critical to our success and delivering our NextWave ambition.

Your key responsibilities

This role sits within the EMEIA Consulting Markets team, which is structured into 2 pillars, namely Markets Operations and FoP Operations and is made up of 2 partners. This role is the team leader for the pillar reporting into the EMEIA Consulting Field of Play and Solutions Leader. The role is also part of the wider EMEIA Consulting Operations Team driving collaboration between Markets, SSL, Finance, Talent, Knowledge and BMC

The EMEIA FoP and Solutions Operations Lead is responsible for driving the execution of a consistent and coordinated GTM approach across EMEIA. Enabling our client-facing teams in region to bring the best of EY to our clients and be successful in the market. Driving close collaboration across the FoP and Solutions Leaders is critical as well as with Global counterparts to deliver an aligned approach.

The role will include the managing governance as well as regular reporting to leadership to demonstrate progress against priorities and impact.

The ideal candidate will be a confident professional, a natural leader with the ability to influence senior stakeholders within EMEIA and Regional leadership, as well as client-facing teams. You will be based in an EMEIA location and there may be some occasional travel (approx. 10% of your time).

Your primary responsibilities will include:

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  Develop and own the execution of the overall EMEIA Consulting FoP and Solutions GTM and operational priorities
• Manage the day to day operational aspects of the role – reporting, performance analysis, facilitating meetings, maintaining activation plans, tracking FoP leader activity.
• Develop market leading FoP and Solution go to market value propositions such as sustainability value proposition for EMEIA consulting.
• Drive teaming and collaboration across EMEIA consulting and the wider business to consistently align our GTM and enable client handlers to bring the best of EY to our clients
• Regular collaboration with the EMEIA Markets Strategy & Operations Leader and other Pillars leaders to drive effective teaming in delivery of the overall Markets priorities
• Lead and coordinate regular insights and updates including client stories and successes to the EMEIA Consulting Leaders and into the various governance forums of EMEIA Markets including the EMEIA Consulting Executive, the Markets and Accounts Committee, the Regional Consulting Leader meetings, the EMEIA regional visits and other management forums as required
• Oversee offshore resources
• Work across functions, especially with BMC to activate FOPs across the regions

Skills and attributes for success

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  A consultancy mindset and a background in business development/client service and/or service line experience is essential
• Ability to turn strategy into execution and lead and drive initiatives in a way that can be leveraged by our business leadership is critical
• A broad understanding of the role of Markets within EY is preferred, as is experience in EY’s strategy offerings, sales tools and enablers

To qualify for the role you must have:

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  Background within EY or other Big 4 professional services environment in a business development / client service role (preferred)
• Excellent relationship building and interpersonal skills, including cultural sensitivity, with experience in a cross-border role
• Strong influencing and communications skills at all levels
• Strong ability to bring new ideas and innovation to deliverables
• Ability to understand and incorporate multiple points of views and perspectives into successful approach
• Excellent oral, presentation and facilitation skills
• Very strong project and change management skills, with high levels of commercial insight and acumen.
• Ability to prioritize and re-prioritize workloads quickly, managing expectations and delivering exceptional client service.
• Strong spoken and written English.
• Ideally, you will also be adept at all key EY sales methodologies, tools and enablers

What we look for:

If you are a high performing, commercial, sales professional with a passion for delivering exceptional client service and leading high performing teams – this could be the role for you. Working across our business to drive the transformation of our business in order to meet our clients most complex issues, we are looking for a highly motivated and experienced sales operations lead to join our team.

What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

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  Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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