Driver (Shredding/Recycling)

BEST is a leader in providing premier services in both custodial and confidential document destruction & storage services to a prestigious and loyal client base. Our goal is to create an environment of operational excellence that maximizes the potential of team members, clients and BEST. This passion for operational excellence has recently been recognized by the Deliotte Group through our designation as one of Canada’s Best Managed Companies and by Waterstone Human Capital as one of Canada’s 10 Most Admired Corporate Cultures.

Job Overview:
The STAR is a crucial component of the Best Shredding team and is responsible for the operation of the shredding truck and servicing Best Shredding’s customers on a day to day basis. The STAR is the public face of Best Shredding and as such must be able to perform his/her job duties in a safe and professional manner at all times, while maintaining a constant focus on achieving customer satisfaction. The STAR must also follow NAID procedures in order to supply confidential document destruction for Best’s customers.

Available Shift:Monday - Thursday ( 7:00 AM to 5:00 PM)
Location:Coquitlam, BC

Driving and Operating Duties:

• Driving Best’s vehicles to service locations while obeying all signs and signals and adhering to the principles of defensive driving.
• Being courteous to other drivers on the road, keeping in mind that the STAR’s driving reflects on the image of Best Service Pros.
• Operating the truck in the safest and least obtrusive manner possible.
• Operating the portable handheld computing device to access account information, input data, and print customer receipts.
• Emptying consoles, as well as counting bins and tipping them into the truck mounted shredder.
• Operating and troubleshooting the truck mounted shredder.
• Bringing in and installing bins and consoles for our customers.
• Offloading truck loads of shredded paper at pre-approved waste collection sites while following their rules and procedures.
• Performing all routine maintenance checks as well as pre and post trip inspections in accordance with the maintenance schedule.
• Shredding documents left in the service bay bins by drop and shred customers at the end of the day.
• Keeping the service bay neat, clean, and organized.
• Labeling consoles and bins with the appropriate stickers and maintaining an inventory of ready to go bins and consoles.
• Fueling the trucks.
• Filling out and submitting routine reports.
• Customer Service Duties
• Maintaining positive rapport and relationship with customer contacts.
• Addressing and responding to customer inquiries, questions, comments, and concerns.
• Communicating with the service manager and sales team in order to coordinate customer service efforts.
• Complying with NAID procedures for supplying customers with secure, confidential document shredding.
• Identifying and cold calling potential new clients.

Skills and Requirements:

• High School Diploma
• Class 5 driver’s license with a good driving record is essential.
• Air brake endorsement would be an asset.
• Successful completion of a Defensive Driving Course would be an asset.
• Good communication skills, both verbal and written
• Strong mechanical aptitude with ability to perform routine vehicle maintenance
• 1-2 years of previous face-to-face customer service experience, preferably in an industrial or service industry
• Good organizational skills for task prioritization and effective time management
• High level of personal integrity and strong work ethic
• Professional/mature demeanor under stressful situations
• Ability to work in a fast-paced environment
• Must be able to work with little supervision
• A clear criminal record
• Computer Literate

Physical Demands/Work Conditions:

• Will be required to work both indoors and outdoors
• Manual dexterity required to use desktop computer and peripherals
• Above average physical activity, such as lifting up to 75 lbs. on a consistent basis and bending as required.

If you feel that you have the right skills for this position. Apply Today!

Please note that due to the high number of applicants, only those who qualify will be contacted. Thank you.

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