Dispatcher - Matting Services

Company Overview

Backwoods Energy Services is 100% Indigenous-owned and provides construction services to the oil, gas, and utility industries in north-western Alberta. We are the one of the largest Indigenous community owned companies in Alberta and focus on building lasting client relationships with a commitment to safety excellence and quality service. Our business consists of five operating divisions: Civil Works and Clearing, Environmental Services, Pipeline and Integrity Maintenance, Matting Supply and Installation and Security Services. Our mission is to drive economic opportunity by empowering Indigenous people and communities.

Role Summary

We are looking for a reliable Dispatcher to act as a communication point for all dispatch related calls and requests in our Matting Services division. This role will entail receiving requests, transmitting messages and organizing trucking services. The ideal candidate must be an excellent communicator, able to multi-task as well as take appropriate action with little supervision. The goal in this position is to ensure all trucking services are coordinated accurately and in a timely manner.

Responsibilities

• Receive calls and emails to organize trucking services and dispatch related requests.
• Address problems and requests by transmitting information or providing resolutions.
• Receive and dispatch orders for trucking services and deliveries.
• Use of both a phone and computer to send trucks, vehicles or other field units to appropriate locations.
• Monitor the route and status of field units to coordinate their schedules.
• Provide all field units information about locations, traffic, obstacles and requirements; and
• Additional and alternative duties that may be changed from time-to-time by the Employer.

Qualifications

• 2-3 years proven experience as a dispatcher or relevant position
• Tech-savvy knowledge of relevant methods of transport
• Exceptional data entry skill and typing speed
• Proficient in English (oral and written); Active listener with excellent communication skills
• Outstanding organizational and multitasking abilities
• Sound judgement and critical thinking skill set

How to Apply

Please submit your cover letter and resume directly to our website: backwoodsenergy.ca/careers

We thank all applicants for their interest in this position, however only selected candidates will be contacted for an interview.

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

Q6bifswbNt