Loading ...
Loading ...
Customer Service Representative - Penticton
☞ Maritime Marketing Enterprise
Aussicht: 202
Update Tag: 12-06-2024
Ort: Penticton British Columbia
Kategorie: Beratung / Kundenservice IT - Software Teilzeit
Industrie: Construction Automotive Transportation Trucking Railroad
Position: Associate
Jobtyp: Part-time
Loading ...
Jobinhalt
OverviewThe Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch. This role is available as regular part time.
Branch Location: 813 Westminster Ave W, Penticton B.C. V2A 1L1
This is a Part-Time Position That Pays $16.25 / hour
Schedule
- Monday 8am-5pm
- Tuesday 8am-5pm
- Thursday 12pm-5pm
- Friday 8am-5pm
Responsibilities
- Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns, check-ins and exit kiosk transactions
- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
- Understand and communicate rental terms and conditions, vehicle features and other services
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
- Must be at least 18 years old
- High School Diploma or above required
- Some college preferred
- Must have at least 1 year prior customer service, retail, or administrative support experience
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
- No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years
- Must have a valid driver’s license with no more than two chargeable moving violations or accidents within the last three years.
Loading ...
Loading ...
Frist: 27-07-2024
Klicken Sie hier, um sich für einen kostenlosen Kandidaten zu bewerben
Job melden
Loading ...
Loading ...
ÄHNLICHE ARBEITEN
-
💸 $38.12–$54.80 an hour⏰ 08-07-2024🌏 Surrey, British Columbia
-
⏰ 02-07-2024🌏 Vernon, British Columbia
-
💸 $80,000–$200,000 a year⏰ 29-06-2024🌏 Vancouver, British Columbia
-
⏰ 09-07-2024🌏 Courtenay, British Columbia
Loading ...
-
⏰ 01-07-2024🌏 Prince George, British Columbia
-
⏰ 26-06-2024🌏 Port Coquitlam, British Columbia
-
💸 $31.34–$43.88 an hour⏰ 30-06-2024🌏 Vancouver, British Columbia
-
💸 Up to $19 an hour⏰ 27-06-2024🌏 Vancouver, British Columbia
Loading ...
-
⏰ 07-07-2024🌏 New Westminster, British Columbia
-
⏰ 09-07-2024🌏 Courtenay, British Columbia