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Client Services Coordinator
Aussicht: 251
Update Tag: 01-06-2024
Ort: Kamloops British Columbia
Kategorie: Der Umsatz
Industrie: Transportation Logistics Supply Chain Storage
Position: Mid-Senior level
Jobtyp: Full-time
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Jobinhalt
A Day in the Life As a Client Services Coordinator, you will play an important part in performing all functions related to the processing of orders and receipts through the facilities to meet client expectations acting as a primary liaison. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle.All About YouWhat You’ll Bring to the Role:- Excellent technical capabilities with proficiency to learn internal and external software systems
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
- Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
- Ability to work under pressure, be flexible and adapt to changing priorities.
- Experience in a warehouse or transportation environment in administration, coordinator, clerk, or dispatching role a plus
- An understanding of Microsoft Office applications, specifically Outlook
- Acts as the liaison between the clients and NRI operations by communicating and monitoring client priorities
- Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments
- Coordinates flow of inventory with Inventory Team and VAS (Value Added Services)
- Ensures client SLA’s are communicated to the operations team
- Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
- Performs other duties as requested
- Staff purchase program – wear the brands you love!
- Staff benefits plan – choose the benefits that are right for you!
- Flexible and fun work environment – work hard and play hard!
- Internal opportunities – we believe in growing our own!
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Frist: 16-07-2024
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