Business Process Lead

Jobinhalt

Business Process Lead
Do you enjoy developing processes that support businesses to run smoothly? Do you excel at working with people to see the value of technology supporting their work? Are you looking for a role with autonomy, where your work will have long-lasting impact?
Come work with us!
We are growing and looking for a motivated, caring, and enthusiastic person who sees the value in every person. As a Business Process Analyst, you will be working closely with all levels of our organization to document and implement technology and processes that support the work that we do.
Perks of working with Community Living Guelph Wellington:

• Flexible work schedule
• Work-from-home options (mix of in-office and remote)
• Paid mileage
• Company computer and cellphone
• Salary will be commensurate with experience

At CLGW, we take pride in the work that we do. You will be joining a team of dedicated and experienced professionals, who truly make a difference in the lives of others. Together, we provide support for over 500 people who have a developmental disability, and who live, work and play in Guelph and Wellington County.
We are hiring for a Business Process Analyst one-year temporary contract position based out of Guelph, ON.
Key Accountabilities:

• Support the Senior Leadership Team’s strategic execution by designing, implementing, streamlining and re-engineering business processes, and providing support to change management.
• Develop and execute, along with key stakeholders, a strategy for Process Improvement across the agency that is driven by industry best practices.
• Lead the process mapping at all levels of the organization, and change management aspects of database implementation and various additional systems
• Once new processes are identified, ensure the proper channels are in place to inform, roll-out, and ensure new processes are working effectively, along with room for continuous improvement
• Take on a leadership role, engaging in collaboration across all levels of the agency to accelerate our digital transformation in all areas (Quality, Administrative, Finance, Human Resources, Service, Compliance and more).
• Work alongside IT Manager to collaborate with key stakeholders across the agency to identify processes and requirements.
• Documentation of processes, ensuring SOPs are accessible by the roles that require them
• Educating about processes, in both targeted and broad-reaching ways
• Provide regular updates on objectives, milestones, statistics and engagement

Educational/Technical Competencies:

• Post-secondary diploma/degree in a relevant field of study
• Related work experience in a similar environment/role
• Strong organizational skills and procedural knowledge with good documentation skills
• Proficient in Microsoft and PC environment
• Familiarity with Microsoft Power BI, Power Automate, Power Apps
• Must have access to a reliable vehicle, up to date insurance, and a valid G-class driving license
• Flexible working hours may be required from time to time

Things you naturally excel at:

• Collaboration
• Creative problem solving and decision making
• Planning and organizing
• Communication
• Taking initiative
• Customer service and working with people
• Ability to work with all levels of an organization
• Good sense of humour and a strong team player

If this sounds like you, we want to hear from you! Apply today.
Salary will be commensurate with experience.
CLGW is an equal opportunity employer. In accordance with the Ontario Human Rights Codes and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs know to CLGW in advance.
Contract length: 12 months

Location: 8 ROYAL ROAD, Guelph, ON

Job Types: Temporary, Contract

Work Location: Multiple Locations