Bilingual (French/English) Trainer Absence Management Solutions

Bilingual Trainer - Disability Management
Absence Management Solutions
Remote
Defined Term

This position reports to the Vice President, Operations, Program Management, Service, Quality & Training. Responsibilities will include, but are not limited to:

• Managing, maintaining, planning and delivery of Absence Management training initiatives, with a focus on new hire orientations and ongoing continuous learning programs including needs assessment, trainee evaluation, call monitoring and curriculum development.
• Mentoring and development of new case managers from CM1 to CM2 standing
• System training, including but not limited to, Abiliti, Genie, Help Desk
• Providing consultation with respect to process development and implementation as appropriate.
• Involvement in developmental projects within the AMS department and cross department involvement as appropriate.
• Other duties as assigned.

Qualifications

• Minimum of 4 years health management experience with a focus on disability management and / or Risk management. Subject Matter Expertise required in disability management (CDMP certified); subject matter expertise in WCB not mandatory but an asset. Previous experience in classroom management / conducting training and curriculum development an asset.
• Ideal candidate holds a degree in Kinesiology, Psychology or equivalent health science or mental health field
• Bilingualism in English and French is a mandatory
• Superior communication and presentation skills
• Ability to deliver training in different modalities
• Extensive attention to detail
• Ability to multitask
• Excellent MS office skills
• Knowledge of medical terminology and disability management a requirement
• Knowledge of Abiliti, Genie an asset
• Adult education certification and / or experience is an asset