Bilingual (ENG/FR) Credit Advisor - 100% WFH

Jobinhalt

• Job Description* This is a first point of contact specialized sales role that allows you the freedom to provide “out of the box” creative credit solutions and credit advice to personal banking clients. Providing a superior experience through engaging clients in conversation and by using active listening skills and effective probing questions to identify & understand the clients’ immediate and future credit requirements and their short and long-term financial goals. With the clients’ total borrowing needs in mind, you will provide appropriate financial advice and suggest financial products and service solutions to meet the needs of a diverse client base.
• What will you be doing?*
• Provide responsive, sales/service to clients by providing information and financial advice on a wide variety of personal lending products & services
• Provide a positive client experience through consistent demonstration of the Four Essentials of Customer Care
• Take ownership of and provide an effective first point of contact resolution
• Engage clients in genuine conversation to effectively identify & address their primary need and provides clients with relevant financial advice and solutions to meet their needs
• Complete and decisions telephone credit applications for personal banking clients
• Provide superior, responsive execution and delivery of tailored client transactions
• Refer clients to appropriate partners as needed to meet their needs
• Demonstrate commitment to learning and professional development
• Job Requirements:*
• Strong English oral and written communication skills
• Previous proven lending experience, working with an active delegated lending authority, completing and making decisions on credit applications
• Products: credit/lending- auto car loans and understanding credit process, Home equity financing, renewing mortgages and giving advice on mortgages
• Taking credit applications, delegating lending authority and MAKE CREDIT DECISIONS
• 5 C’s of credit, business casing
• Decline/approve decisions, and evaluate risk based on that
• NO pre-approved credit, experience with unsecured credit $10,000- $25,000+
• Taking applications and within credit adjudication working the process through and calling/presenting back to the client on
• Years experience: 2+ in Canada
• Call volumes: 20 clients/day, follow-ups and taking calls
• You must be available to work shift hours from Monday to Saturday 7:00 AM to 10:30 PM EST
• Strong interpersonal, communication and negotiation skills as well as entrepreneurial, and self-motivated to achieve results
• Call center/contact center experience is nice to have
• What is in it for you:*
• Opportunity to work with one of the top 5 Canadian banks
• Benefits, weekly pay, and vacation
• Full flexibility to work remotely
• Inclusive and fun working environment
• Included in "Best Workplaces in Canada"
• Opportunities for growth and development
• PLEASE NOTE ONLY QUALIFIED APPLICANTS WILL BE CONTACTED. MUST BE WILLING TO WORK 40 HOUR WEEKS.*
  
  

À propos d’Aston Carter:

Veuillez noter : Des fraudeurs essaient de se faire passer pour des employés d’Aston Carter. Nous n’utiliserons jamais des services gratuits comme Gmail, Telegram ou WhatsApp pour communiquer avec vous et nouse ne vous demanderons jamais d’argent.

Aston Carter, une division d’Aerotek, est un fournisseur d’envergure mondiale de services de recrutement et de dotation de personnel pour les sociétés à la recherche de professionnels du milieu des affaires hautement spécialisés. Aerotek est une société en exploitation d’Allegis Group, un fournisseur multinational de solutions en matière de talent. Aston Carter s’engage fermement à offrir un service de premier ordre aux clients et aux professionnels du milieu des affaires dans un vaste éventail de disciplines, notamment la comptabilité, la finance, la gouvernance ainsi que la gestion du risque et de la conformité. Avec plus de 60 bureaux en Europe, Asie et Amérique du Nord, Aston Carter offre une expertise locale, régionale et mondiale pour répondre aux besoins uniques de ses clients. Reconnu "best of staffing" par nos clients et le talent que nous recrutons, Aston Carter s’engage à livrer un service hors pair a tous nos partenaires d’affaire.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you. Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers’ unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.