Customer Service / Care Representative - Client TELUS

Job content

We are a rapidly growing Marketing/Consulting firm and currently, we are seeking individuals who want to provide superior customer service to our major client, TELUS Communications. We provide a full paid training program and many career growth opportunities. We are a rapidly growing Marketing/Consulting firm. We are looking to fill a variety of roles, including Customer Service, Sales, Marketing, and Promotions agents. Full training is provided for all positions.

Our company offers a competitive compensation package. If you want to be part of a world-class company with a great marketplace reputation, apply today!

Job Responsibilities:

• Respond to, handle and resolve customer inquiries
• Provide customers with product and service information
• Process orders, forms, and applications
• Identify and deescalate customer issues
  

Skills/Abilities:

• Ability to deliver outstanding customer service
• Excellent listening skills
• Strong empathy skills
• Ability to problem solve
• Ability to multi-task
• Attention to detail
• Positive dynamic personality
• Ability to adapt to a fast-paced environment
• Ability to work full time – Monday to Friday
  

Experience/Requirements:

• Six months or more experience in a customer service environment preferred
• Ability to demonstrate continuous results/work history
• High School Diploma or equivalent
• Background screening – must be over 18
  

Positions are being filled rapidly! To be considered for a preliminary placement interview, reply with your resume attached. We thank all those who apply, but only successful candidates will be contacted

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