customer service assistant

☞ The CTD Group

View: 124

Update day: 10-05-2024

Location: Winnipeg Manitoba

Category: Consulting / Customer Service

Industry:

Job type: Full-time, Permanent

Salary: $45,000–$55,000 a year

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Job content

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience: 3 years to less than 5 years
  • or equivalent experience

    • Tasks

  • Access and process information
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Perform general office duties
  • Receive and log complaints
  • Act as spokesperson for an organization
  • Prepare purchase orders
  • Answer written and oral inquiries
  • Resolve problems that arise, such as customer complaints and supply shortages

    • Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • MS PowerPoint
  • Google Docs

    • Area of specialization

  • Audio/audio-visual

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment

    • Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player

    • Screening questions

  • Are you currently legally able to work in Canada?

    • Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

    • Long term benefits

  • Life insurance
  • Long-term care insurance
  • Pension plan
  • Registered Education Savings Plan (RESP)

    • Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
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Deadline: 24-06-2024

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