Coordinator, Indigo Love of Reading Foundation

Job content

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:
We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

For the past 20 years, the Indigo Love of Reading Foundation (ILOR) has been an essential actor in the literacy movement across Canada. We connect daily with school boards, educators, students, parents, and community organizations to understand their literacy needs. We have become well-known and well-respected education community members.

ROLE

The Foundation’s Coordinator is responsible for acting as a liaison with the Foundation’s school and non-profit stakeholders and assisting with the day-to-day operations of the Foundation.

KEY PERFORMANCE METRICS

Partner and store customer service
Employee engagement
Accurate reporting and tracking
Timely donation processing

KEY ACCOUNTABILITIES

Functional

Liase directly with school partners to support with the implementation of ILOR programs
Provide administrative support to the ILOR team in the form of invoice processing, donation processing, and maintenance of team shared files
Support store teams in their partnership with schools and other ILOR granting activities
Support the ILOR Education and Programs Specialist in overseeing all grant application processes including intake, judging coordination, ongoing tracking and data management
Support the ILOR Education and Programs Specialist in administering partner onboarding and offboarding ensuring a smooth transition into and out of programs
Book meetings and work with ILOR team to build agendas and draft notes
Support tracking and management of ILOR contracts and records
Support event planning and execution as needed

People

Collaborate with others to drive flexible and iterative solutions, quickly and easily
Encourage others to freely share their point of view and be open to feedback

Cultural

Model Indigo Love of Reading Foundation’s beliefs and values
Celebrate diversity of thought and have an open mindset

SCOPE

Reports to: Senior Manager, Indigo Love of Reading Foundation

KEY RELATIONSHIPS

Internal:
ILOR Specialist, Senior Manager, Executive Director
Indigo Corporate Sales
Indigo Retail Operations and Field team
Indigo Accounting and Finance teams

External:
Grant partners (schools, community groups, etc.)
Donors and supporters of the Foundation
External vendors and consultants

Qualifications

Work Experience / Education / Certifications

Bachelor’s Degree or equivalent
Experience in specialty retail or a retail environment considered an asset

Competencies / Skills / Attributes

Excellent time management and organizational skills and demonstrated ability to prioritize, meet conflicting demands and deal with time-sensitive issues.
Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced, collaborative environment
Proficient in Microsoft Office Suite (including SharePoint, Excel, Outlook, PowerPoint, Word); experience with other database management systems relating to granting and/or community engagement an asset

Other (travel, Bilingual, etc.)

Knowledge of French or Indigenous language(s) considered an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME