Communications Operator

Casual Communications Operator

Taber Police Service & Town of Taber

Competition No. JP 23-022

Internal/External Posting

POSITION SUMMARY

The Town of Taber Police Service is currently recruiting to fill multiple Casual Communications Operator positions. This position performs a variety of duties related to the dispatch of emergency services and also provides support for the Police Service. This position falls within the scope of C.U.P.E. Local 2038.

OPERATIONAL FUNCTIONS:

• Dispatches and monitors emergency services through the Computer Aided Dispatch system, such as fire, police and other services as required. Maintains a record of all emergency dispatches.
• Responds to 911 calls and directs/assists the public while following Emergency Fire Dispatch and Emergency Police Dispatch procedures.
• Monitors and tests all emergency communication systems.
• Receives walk-in customers and telephone calls. Determines the purpose of the request and provides or obtains the necessary information or refers to the appropriate personnel.
• Receives police information check requests and performs financial transactions.
• Liaise with other police services and peace officers regarding investigations and requests for service.
• Support the Chief of Police, Inspector, Public Safety Communications Manager, Sergeants, Officers, other civilian staff, and volunteers of the Taber Police Service.
• Prepares and processes records, such as reports, court documents, correspondence, warrants, subpoenas, etc.
• Organizes and maintains filing systems.
• Distributes incoming mail and processes outgoing mail.
• Enters data and performs queries into computer systems, such as PROS, CPIC and JOIN.
• Prisoner searches and guarding as required.
• Participates in the workplace health and safety program including worksite and hazard inspections.
• Performs other related duties such as directed by the Public Safety Communications Manager.

REQUIRED KNOWLEDGE, EDUCATION AND EXPERIENCE:

• Successful completion of Grade 12 or equivalent.
• Above average keyboarding skills (minimum 40 wpm)
• Computer experience (Microsoft office products) in an office environment
• Experience in a Police or EMS environment would be beneficial
• College-level business courses would be an asset
• First aid and CPR training is required or willing to obtain
• Police and Fire Dispatch certification would be an asset
• Must undergo a Police Security Clearance suitable to the employer

DURATION: Casual Position

START DATE: As soon as possible

SUPERVISOR: Dana Bell, Public Safety Communications Manager

WAGE: $34.90 per hour

HOURS: Rotational shift work is required (24-hour operation, 12-hour shifts), includes weekends, nights, and statutory holidays

CLOSE DATE: Open until suitable candidates are found

Please submit resume and cover letter in confidence to:

Dana Bell

Public Safety Communications Manager, Taber Police Service

5700 50 Avenue

Taber, Alberta

dbell@taberpolice.ca