Commercial Account Administrator

Job content

Join our team and make a difference! We are passionate about taking care of our customers and ensuring we are there when they need us most. With over 200 community branches and 2,700 employees, we’re proud to say that BrokerLink has become one of Canada’s largest and most reliable insurance brokerages. We know how to serve you better because we know where you’re coming from. It’s the personal touch that counts!

We have an opening for an Commercial Account Administrator to join our Commercial Lines Department at our branch office in St. John’s, NL.

Job Summary

Processing all paperwork relating to new policies, renewals and endorsements, to support Insurance Advisors, Account Managers and Account Executives. Evaluate risks on an individual basis, verify all underwriting rules are followed (if licensed), and other administrative duties as pertains to specific branch needs.

Primary Responsibilities

• Provide administrative support (invoicing, account management and general support)
• Process new business and renewals - entry and activation, data entry, reviewing incoming paperwork in timely manner
• Assist team by with preparation and/or analysis of reports, accessing data within EPIC and gathering information from company portals.
• Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
• Assist with quotes to customers, review existing coverage and update customer file information
• Complete and file all correspondence pertaining to Commercial Lines.
• Ensuring proper coverage and accurate billing
• Contacting companies for minor changes to documents as needed
• Managing sub-brokers and may include back-up duties for other administrative duties and
  

Skills And Experience

• High School and/or Post-Secondary Education
• 1 - 3 years’ experience in an office environment
• Newfoundland Insurance License required or willing to obtain
• Strong customer focus
• Computer skills - Keyboarding and MS Office
• Exposure to Epic is an asset
• Strong focus on accuracy and attention to detail
• Strong time management and organizational skills
• Conscientious and able to maintain confidentiality
  

What’s In It For You

• Commitment to your growth and development
• Flexibility in how and where you work
• A competitive compensation package
• Flexible health and dental benefits package
• An RRSP with a company matching component
• A casual ‘dress for your day’ environment
• Be a part of a company that is one of Canada’s best employers (Named by Kincentric in 2021)
  

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process

At BrokerLink, we know there’s more to your decision about where you work than just the work itself. We know that helping our people achieve their career goals in a culture that offers growth and balance is what sets us apart. Our commitment to our employees is to offer workplace benefits that set the standard for them and their families. Along with a professional and fulfilling work environment, we provide competitive compensation, comprehensive benefit programs and a commitment to ongoing professional development.

Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you’ll have the opportunity to live our values.

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At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!