Collections Specialist

Job content

Description

The strongest candidates for this Collections Specialist position will be natural leaders driven by a strong sense of accomplishment, and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration. This Collections Specialist position in the Oakville, Ontario region. Contact Robert Half today if you want to nourish your career as an experienced Collections Specialist at a growing company in the Insurance industry.

What you get to do every day

• Ensure the processing of payments
• Update customer files to ensure data integrity
• Maintain quality customer service and a positive company image by resolving customer account inquiries
• Manage all billing and reporting activities in line with deadlines
• Manage inbound and outbound collections calls and correspondence
• Ensure bankruptcy filings are processed in the correct manner when received
• Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment
• Comply with all rules and regulations established by the Federal Fair Credit Reporting Act
• Log all customer payments to the correct reports
  

Requirements

• Ability to analyze customer accounts and make decisions based on those analyses
• Comprehensive knowledge of Cash Collections
• Command of Collect Outstanding
• Collection Processes experience
• Experience with consumer collections
• Proficiency in Collecting Payments
• Adeptness in Collector
• 2+ years of prior high volume collections experience
• Prior experience working with collections/accounting software
• Excellent verbal, written, and social communication skills
• AA or BS/BA in Accounting preferred
  

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go.

Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.

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