Clinic Coordinator

Job content

About Us:

Amore Skin and Wellness Center is a premier destination for individuals seeking personalized and cutting-edge skincare treatments. Our clinic boasts 10 luxurious treatment rooms and is conveniently located in the heart of downtown Oakville. Our mission is to empower our clients to look and feel their best through a combination of advanced medical-grade treatments and luxurious spa experiences. At Amore, we believe in enhancing natural beauty while promoting overall wellness, and we are committed to delivering exceptional results in a warm and welcoming environment.

Job Description:

We are currently seeking a dynamic and organized Clinic Coordinator to join our team. As the Clinic Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation of our spa. You will be responsible for managing the front desk, coordinating client appointments, and providing exceptional customer service to enhance the overall client experience.

Responsibilities:

• Greet clients with a warm and welcoming demeanor, providing personalized assistance and addressing inquiries effectively.
• Manage appointment scheduling, ensuring optimal utilization of clinic resources and accommodating client preferences to the best of your ability.
• Coordinate with clinic staff to ensure seamless delivery of services, including treatment rooms preparation and client consultations.
• Maintain accurate records of client information, treatment history, and retail product inventory.
• Process payments and handle cash transactions securely, adhering to company policies and procedures.
• Assist in promoting services and retail products to clients, enhancing their experience and contributing to revenue growth.
• Collaborate with the management team to implement and uphold high standards of cleanliness, hygiene, and safety throughout the facility.
• Handle administrative tasks such as answering phone calls, responding to emails, and performing light clerical duties as needed.

Qualifications:

• Previous experience in a customer service-oriented role, preferably in a spa, hospitality, or healthcare setting.
• Strong interpersonal skills with the ability to communicate effectively and empathetically with clients and team members.
• Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize tasks efficiently.
• Proficiency in computer applications such as Microsoft Office Suite and experience with scheduling software is an asset.
• Flexibility to work evenings, weekends, and holidays based on business needs.
• A passion for wellness, skincare, and beauty is highly desirable.

Benefits:

• Competitive compensation package with opportunities for advancement.
• Discounted spa services and retail products.
• Ongoing training and professional development opportunities.
• A supportive and collaborative work environment within a prestigious medical spa setting.

If you are a dedicated individual with a passion for delivering exceptional customer service and are eager to be part of a leading wellness destination, we invite you to apply for the Clinic Coordinator position at Amore Skin and Wellness Center. Join us in our mission to redefine luxury skincare and wellness experiences in Oakville and beyond.

How to Apply:

Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team !

Job Types: Full-time, Part-time

Pay: $17.00-$18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay
• Overtime pay
• Tips

Work Location: In person