Client Retention Specialist - Remote Opportunity

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Hi, we’re HUB!We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.The Opportunity!Are you a bright, outgoing, people-oriented person, who has an inner love for holiday parties? If so, this is the CAREER for you!As a Client Retention Specialist , your main focus and priority will be on maintaining and retaining your assigned book of business however some help with new business may be required. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance. Your priority will be proactively calling to discuss renewals and providing remarket quote options where necessary.A day in the life –

• Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
• Follow-up regularly on sales leads and referral prospects
• Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
• Achieve sales and retention goals and targets
• Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities

What You Will Bring To Our Team –

• Minimum 1-year Personal Insurance experience managing a book of business
• Level 2 General Insurance License or willing to obtain one within 3 months
• Desire and proactive ability to deliver exceptional client service
• Demonstrated ability to work in a high-volume, fast paced team environment
• Keen eye for detail and high sense of urgency
• Strong communication skills in both written and verbal
• Demonstrated ability to drive sales initiatives
• Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)

Why Join HUB?

• Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
• We work hard and play hard! Get ready for our Staff Holiday Parties!!
• Paid day off for your birthday – we want to celebrate you!
• Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
• Room to grow within the organization
• Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.At HUB, we value education and continuous learning, and are excited to assist you along your career development path. We will provide you with the tools and resources to go through the HUB Ready Commercial Lines Training Path. This training focuses on the Commercial Lines Operational Procedures & Guidelines including the HUB Canada West Minimum Requirements & HUB Broker Standards. The HUB Ready Program was implemented to provide all new hires and existing staff with training and support on the Operational Process & Procedures for Commercial Lines.What makes us different than all the rest?Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.Our Core Values

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY !The employment offer is contingent upon completion of a successful background check.HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to bar.hr@hubinternational.com to request this. Only candidates selected for an interview will be contacted.Department SalesRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHi, we’re HUB.In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.When you partner with us, you’re at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.About HUB InternationalHeadquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.