Associate Insurance Advisor

Job content

HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENUER mindset to join our team!

We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran, HUB can take you to your next career goal.

We are Proud to Offer

Competitive compensation

Comprehensive tuition financing and career-related training and development

Company matching RRSP contributions

Customizable flexible benefits options for you and your family

We promote work-life balance through flexible scheduling and hours

A progressive employee assistance program through LifeWorks

Mental and physical wellness initiatives

HUB Cares: we are a company that gives back and is active in the community

Mileage reimbursement for vehicle use (if applicable)

The Opportunity

As an Associate Insurance Advisor in the Commercial Insurance Division , you will provide exceptional administrative support for the Commercial Sales Team. We are seeking a self-motivated individual with a strong attention to detail to join our Burnaby Still Creek location in a Regular Full-Time position

Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.

The Responsibilities

Delivers exceptional customer experience to internal and external customers

Demonstrates commitment to teamwork by supporting Account Executive/Account Manager and Marketer with all aspects of servicing commercial accounts

Acts as primary Customer Service Contact in the absence of Account Executive/Account Manager

Responds to customer requests directly, submits information to appropriate insurance companies and binds coverage where appropriate

Prepares proposals, rate sheets, customer correspondence, certificates, and invoices as per agency standards

Prepares cover notes on accounts marketed by production team

Processes all documentation according to Hub workflows

Assists Account Executive/Account Manager with managing Account Receivables

Reviews and manages Account Reconciliation with Accounting Team

Reviews and prioritizes all assigned tasks on a daily basis including company mail, emails, abeyances/activities

Reviews and ensures accuracy of policy documentation from insurers

The Requirements

Level 2 General Insurance License

Industry experience, preferably a minimum of two years working in a commercial insurance division

Client service focused with exceptional client service skills

Excellent insurance product knowledge

Strong attention to detail and accuracy

Thrives in a fast-paced environment and demonstrate strong initiative and sense of urgency to get things done

Proficient in Microsoft Word, Excel, and Outlook

Asset experience that will make you stand out:
Industry designation an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma – BCIT)

EPIC, Policy Works, CSR24 and Certificate Exchange experience an asset

Accounting experience is an asset

Our Culture Starts with You

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

We want you to be INNOVATIVE and open to sharing your ideas

You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

You work with a high degree of INTEGRITY and ACCOUNTABILITY

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Associate degree (2-year degree)