Analyst, Engineering and Technology LONDON ONT

Job content

Job Requisition Id: 156692

Business Function: Engineering

Primary City: LONDON

Other Location(s):

Province: Ontario

Employment Type: Full-Time

Employment Status: Permanent

Language Requirement: English Essential

Employee Class and Level: UPCET02

Working Hours

Number of Vacancies: 1

Salary

Job Closing Date (MM/DD/YYYY):07/24/2022

All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Job Description

The Analyst, Engineering and Technology working independently as part of a regional based team, is the primary resource for the deployment and support of IT Equipment at processing plants, retail outlets and administration offices for Canada Post, its Business Partners, and customers.

Job Responsibilities

Below are the main job requirements and responsibilities for the Analyst, Engineering and Technology.

• Provides end-to-end technical support to clients and other technical Canada Post groups and/or contractors to ensure that the equipment performs to specifications.
• Facilitates the resolution of computing and communications problems, acting as second level support.
• Supports end users in the day-to-day use of Canada Post computing and communications equipment.
• Plans, schedules and deploys IT solutions (installations, relocations, removals, changes) with clients, contractors and/or Canada Post staff.
• Participates in projects as computing and communications lead or leads IT projects directly as assigned.
  

Job Responsibilities (continued)

• Works to ensure high availability of IT network and infrastructure through pro-active analysis of historical performance. Identifies enhancement and cost-saving opportunities and recommends improvements. Procures and ensures installment.
• Delivers general IT support, such as participating in the testing or piloting of new or updated technology, interpreting IT policies and procedures, and responding to technical queries such as equipment documentation, procedures or system functionality.
• Collaborates with IT colleagues on major projects, by sharing locally developed tools, solutions or problem-solving strategies.
• Maintains awareness of “State of the Art” technologies applied in an IT environment and an understanding of the future system requirements in order to foresee the changes required to meet the needs of evolving business and technologies.
  

Qualifications

Education

• A University or college degree/diploma in a related field.
• Designation and or certifications may be required.
  

Experience

• 2-5 years of related work experience is required.
  

Other Candidate Requirements

• Ability to identify technology solutions to meet customer needs.
• Strong communication and problem solving skills.
• Skilled at writing professional technical business documents.
  

Other Information

Safety Sensitive Positions

This position may be considered a Safety Sensitive position.

Employment Equity

Canada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

Accommodation

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

Important Message

Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.

Leadership Behaviours

Decision Making– A champion of the organization who takes calculated risks and makes prudent, common sense decisions about current issues, future opportunities and resource requirements in a timely, well thought out manner, that aligns with the corporation’s best interests.

Accountability– An individual who strives for performance excellence and who holds themselves and direct reports accountable for decisions and actions and for learning from mistakes when intended results are not achieved.

Business Orientation – A proactive individual who understands the competitive nature of the business, and is committed to sustaining the business through excellent customer service and new business opportunities.

Execution– A focused and self-motivated individual who acts with a sense of urgency and delivers on time and within budget, by dealing effectively with challenges and ambiguous situations.

Leading People – A compelling communicator and leader who engages, motivates and inspires others to achieve results and who encourages personal growth and finding better ways of doing things.

Our Values

We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success because this matters to all communities and customers we serve.

Canada Post’s corporate values reflect the principles, beliefs and aspirations that guide our behaviour and shape our culture.

Safety – We are committed to a safe and healthy environment for all our stakeholders.

Customer – We serve Canadians with pride and passion.

Respect – We treat each other with fairness and respect.

Integrity – We act responsibly and with integrity.

Transformation – We will innovate and transform to win in the marketplace.